Real Estate Customer Service Manager

Join Our Team: Empower Your Career in Real Estate Appraisal with PahRoo

About Us:
PahRoo Appraisal and Consultancy, LLC is at the forefront of the fast-paced real estate appraisal market. Known for our precise valuations and dependable service, we’re not just a company; we’re a community. With us, you’ll find a career that rewards dedication with growth, innovation, and a supportive environment.

Why PahRoo?
Remote Flexibility: Enjoy the balance of working fully remote, catering to early risers (8am to 5pm CST).
Unique Perks: Global learning opportunity; on-going professional education, accountable and transparent work environment, high-performing team with strong core values.
Growth Opportunities: We believe in promoting from within and offer numerous paths for advancement.

The Role: Real Estate Customer Service Manager
As the backbone of our client services team, you’ll be pivotal in maintaining our reputation for exceptional support. This role is perfect for those who excel in a structured, fast-paced environment and have a knack for juggling multiple tasks without missing a beat.

Key Responsibilities:
Seamlessly manage client inquiries, ensuring satisfaction and timely responses.
Coordinate appraisal appointments, optimizing resources and scheduling.
Maintain precise client records and support our team with organized documentation.
Embrace our CRM system and MS Office suite to keep our operations smooth.

We’re Looking For Someone Who:
Brings proven customer service experience, ideally in the US real estate or appraisal sectors.
Thrives on organization, attention to detail, and clear communication.
Is eager to learn and quickly adapts to new systems and standards.
Is self-motivated, systematic, and thrives in a collaborative setting.

Must-Haves:
At least 5 years of experience in US property customer services.
Strong proficiency in CRM systems and MS Office.
Excellent written and verbal communication skills.
Bachelor’s degree preferred but not compulsory; equivalent experience is valued.

The Perks of Being Part of PahRoo:
Fully remote work arrangement.
Competitive compensation package.
Comprehensive health benefits.
A culture that values autonomy, teamwork, and open communication.

Join Us If You:
Are currently running Customer Services in a Real Estate Office
Are a natural organizer who loves to put everything in its place.
Prefer a structured workday but are adaptable and can handle the unexpected.
Value collaboration and are keen to support both colleagues and clients.
Are looking for a career path, not just a job.

How to Apply:
Ready to take the next step? Then apply now!
Be sure to mention any direct experience you have in real estate or appraisal services.

PahRoo Appraisal and Consultancy, LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We look forward to discovering how you can make a difference at PahRoo.