Real Estate Phone Customer Service

Position Summary:

We are seeking an experienced Real Estate Land Specialist (Sales) to join our land investment
real estate team. The Land Specialist directly reports to the Sales & Marketing Manager. The
Land Specialist is responsible for informing land buyers about the available land parcels for sale
and educating them on the closing process. This includes communication with buyers, agents, and
various other parties involved in the transaction, managing customer relationships, following up, and ensuring a smooth and efficient close. This position is responsible for driving the revenue of
the company and demands a high level of accountability and commitment.

Objectives:
You will be handling customers’ inquiries for properties listed on the market
(Click to view) over the phone and via chat on different social media platforms
including Facebook and Follow Up Boss (CRM). You will also be responsible for following up,
nurturing leads, negotiating and sending contracts to get buyers under contract, and getting the
earnest money deposited.

Competencies:
? Ability to work in a fast-paced work environment
? Weekend availability
? High level of accuracy and attention to detail
? Ability to sell, cross-sell and upsell properties
? Excellent Written & Verbal Communication skills
? Excellent Objection Handling & Closing skills
? Problem-solving skills working with external and internal parties
? Customer service to buyers and other stakeholders
? Technology savvy using state-of-the-art CRM such as Salesforce, Follow Up Boss, and G
Suite
? Strong willingness to learn new software & workflows
? Strong team player and ability to navigate difficult situations
? Strong willingness to unlearn sales concepts and learn new ones to achieve company
goals

Company Summary
Established in Austin, Texas, GoldSoil is a land investment company that has been operating for
over 6 years. With a diverse team spread across multiple countries, we specialize in wholesale
and subdivided transactions, focusing on mid to long-term investments in land. We invest in several states including Texas, South Carolina, Florida, and several others. Our extensive experience and commitment to delivering value to our clients make us a trusted partner in the real estate circuit.

Mission:
? Empowering landowners to turn their property into cash, while enabling buyers to fulfill
their dream of land ownership

Vision:
? To become the leading wholesale marketplace for buying and selling land in the US

Our Core Values:
? Take Ownership – Extreme accountability delivers extraordinary results.
? Team Player – Don’t compete, Get inspired by team members’ success.
? Hunger to learn – unlearn and learn new skills, be coachable, and adjust to change.
? Purpose Driven – Personnel, Professional & Financial goals.
? Result Oriented – How does your work impact the company’s bottom line?
? Giving Back – contributing a portion to the community

Education & Experience
? Language: English and preferably knows Spanish.
? 1+ years of experience working with buyers or sellers on real estate transactions
? 2+ years of experience in a sales position.
? Working knowledge of real estate law, contracts, and negotiations
? Working with CRM software & workflows. (we don’t use spreadsheets)

Physical Requirements
? Prolonged periods sitting at a desk and working on a computer

Commitment to Diversity
? As an equal opportunity employer committed to meeting the needs of a multigenerational
and multicultural workforce GoldSoil Realty recognizes that a diverse staff, reflective of
our community is an integral and welcome part of a successful and ethical business. We
hire local talent at all levels regardless of race, color, religion, age, national origin,
gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all
forms both within our company and across interactions with clients, candidates, and
partners.

Benefits
? Bonus based on company & individual performance (KPIs)
? Internet reimbursement
? Peripheral reimbursement