Real Estate Transaction Coordinator

Are you passionate about providing exceptional service and support to real estate clients?
Do you thrive in a role where you can connect with people to build lasting relationships?
Do you have EXCELLENT English Skills & CONFIDENT being forward facing with clients?
If so, congratulations! You may have just found your dream career opportunity.

The Transaction Coordinator role at SOHO Realty & Mortgage is a crucial leadership position within our rapidly growing real estate company. As a Transaction Coordinator, you will play a pivotal role in managing the administrative aspects of real estate transactions from contract to close. We are seeking an exceptional individual who can handle client-facing responsibilities with confidence, maintain attention to detail, and proactively drive transactions to successful closings.
The ideal candidate for this position has proven experience as a Transaction Coordinator in the real estate industry and is familiar with transaction procedures, regulations, and documentation requirements. Attention to detail, excellent communication skills, and the ability to multitask and meet deadlines are essential. Proficiency in transaction coordination software and other relevant computer applications is expected, along with a strong commitment to maintaining confidentiality and protecting sensitive information.
At SOHO Realty & Mortgage, we value long-term career growth and are committed to supporting our team members. As a member of our team, you will have the opportunity to work in a supportive and collaborative environment. We value individuals who are self-starters, excel at task management, and possess exceptional customer service skills. If you are tech-savvy, enjoy creating workflow efficiencies, and have a passion for connecting with people, we encourage you to apply.

This is a full-time position with a 40-hour workweek, a long term career opportunity, with 13th month and benefits after 90 days of successful performance. In exchange we require an exclusive commitment to the role without any outside projects, clients, freelancing, or part-time jobs.
So if you’re someone looking for a LONG TERM CAREER, here’s the benefits you can earn:
HMO
PTO
Internet allowance
Generator
Performance Reviews
…and a LOT more!
Must be willing to work US hours. You have at least 2 years experience working US hours.
Compensation: Php 50 – 60,000 per month for F/T hours (based on experience)

THE IDEAL CANDIDATE:
Proven experience as a Transaction Coordinator in the real real estate industry
Strong organization and attention to detail
Excellent time management and prioritization skills
Effective communication and interpersonal abilities
Proficient problem-solving and decision-making capabilities
Adaptability and flexibility in a fast-paced environment
In-depth knowledge of industry regulations and processes
Tech-savvy with proficiency in transaction management software and tools
Collaborative mindset and ability to work well in a team
Discretion and commitment to maintaining confidentiality
Exceptional customer service skills and a customer-centric mindset
Reliable and dependable to get consistent tasks done each week
understand how to prioritize client requests and deliver exceptional customer service
Fun-loving, people-person, relatable and professional
Driven by an insatiable DESIRE to make progress and help others.
Demonstrate a solid typing WPM (ideally 45 wpm
Excel at getting tasks done accurately and efficiently the FIRST time
You are tech-savvy & figure out new tools without much hand-holding
You excel at creating workflow efficiencies and using automation to save time
Has EXCELLENT English & People Skills, you LOVE connecting with people!
You are a self-starter who thrives in a team environment and is wired to “mark things off the list” and get projects completed ahead of deadlines
RESPONSIBILITIES INCLUDE:
Conducting outreach to clients through various communication channels (phone, email, etc.)
Serving as the primary point of contact for all parties involved in real estate transactions
Contribute to the growth and revenue of the company by providing an exceptional level of customer service, ensuring client satisfaction, and building strong relationships
Coordinating and managing the administrative aspects of the transaction process from contract to close
Reviewing contracts and ensuring completeness and accuracy of documentation
Communicating and collaborating with buyers, sellers, agents, lenders, inspectors, and other stakeholders to obtain necessary information and resolve issues
Scheduling and coordinating property inspections, appraisals, and other essential appointments
Maintain consistent communication with clients, promptly responding to inquiries, providing updates, and addressing any concerns
Tracking and monitoring key transactions milestones and deadlines
Exceed service expectations by going above and beyond to ensure a smooth transaction process and resolving issues proactively
Preparing and distributing transaction-related documents, including contracts, addenda, and disclosures
Assisting in the preparation of closing statements and coordinating with the title company
Maintaining organized and up-to-date transaction files and documentation
Providing exceptional customer service and support to clients throughout the transaction process
Adhering to company policies, procedures, and regulatory guidelines
Providing exceptional customer service and support throughout the transaction process
Assisting with help desk support and providing outreach and engagement with clients
Actively seek referrals from satisfied clients and utilize lead generation strategies to identify potential new business opportunities
Managing announcements and reminders in a Facebook group
Calendar management and updates in Google Calendar (Gcal)
Creating FAQs based on community questions
Establishing an organized system within Google Drive (Gdrive)
Collaborating on solutions to improve efficiency
EXPERIENCE WITH TECHNOLOGY TOOLS:
Expert-level project management using ClickUp or similar software
Knowledge of transaction management software such as Lonewolf/Zipform or similar software
Familiarity with time tracking systems like Time Doctor
Proficiency in using Google Workspace tools, including Google Drive and other relevant applications
Experience with communication and collaboration platforms like Slack

NEXT STEPS:
If this position sounds like YOU and you’re jumping for JOY at this opportunity, follow these instructions very carefully:

Send your updated resume/CV and cover letter answering the following questions to Click to view:

What attracts YOU to this position & why are you the BEST candidate?
What are the QUALITIES that make you a great TEAM MEMBER?
How many YEARS of experience as a Transaction Coordinator?

**This is no time to be bashful… put your best foot forward and really sell yourself.. if you don’t, no one else will 😉

Thanks and GOOD LUCK!