Receptionist

Position Overview:
We are seeking a highly motivated and dedicated Receptionist and Intake Specialist to be the welcoming face and voice of our law firm. The ideal candidate will be fluent in English, possess excellent customer service skills, and have the ability to handle a variety of administrative tasks with a high degree of accuracy and attention to detail. This role includes screening potential clients to ensure they are a good fit for our services before scheduling them to speak with the attorney and acting as a liaison with retained clients to ensure smooth communication and support.

Key Responsibilities:

Front Desk Management:

Greet clients and visitors with a professional and friendly demeanor.
Answer and direct phone calls, taking detailed messages as necessary.
Maintain a clean and organized reception area.
Client Intake:

Conduct initial client intake interviews, gathering essential information accurately and efficiently.
Screen potential clients to determine if they are a good fit for our services before scheduling them to speak with the attorney.
Schedule consultations and follow-up appointments.
Enter and update client information in the firm’s case management system.
Liaison Duties:

Act as a liaison with retained clients, ensuring smooth communication and support throughout their case.
Provide updates and information to clients as needed.
Address client inquiries and concerns with empathy and professionalism.
Administrative Support:

Assist with filing, scanning, and organizing legal documents.
Manage the firm’s calendar, including scheduling meetings and court dates.
Handle mail and courier deliveries.
Customer Service:

Provide clients with information about the firm’s services and processes.
Ensure clients feel valued and supported throughout their interaction with the firm.

How to Apply:
Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and explaining why they are the ideal fit for this position to Click to view

We look forward to welcoming a new member to our team who shares our passion for helping families and providing outstanding legal services.