Receptionist

Job Title: Receptionist – Crown Tent & Party Equipment Rentals and Sales
Location: Vancouver, BC Canada
Job Type: Full-Time/Part-Time
About Us:
Crown Tent & Party Rentals is a leading provider in party equipment rentals and sales, offering a wide range of high-quality products and services designed to make every event memorable. We are committed to delivering exceptional customer service and personalized solutions to our clients.
Job Summary:
We are seeking a highly organized and customer-focused Receptionist to join our team. The successful candidate will be the first point of contact for our potential clients, handling incoming phone calls and providing detailed information about our products and services. This role requires excellent communication skills and the ability to provide effective solutions to customer inquiries.
Key Responsibilities:
Answer incoming calls in a professional manner and provide information about our party equipment rentals and sales.
Assist customers with inquiries such as product offerings, tent sizes, pricing, availability, and booking details.
Provide recommendations based on the specific needs of each client to ensure their event needs are met.
Maintain detailed and accurate records of customer interactions, transactions, and feedback.
Collaborate with other team members to ensure availability and readiness of equipment.
Manage the appointment booking system and follow up with clients as necessary.
Requirements:
Proven customer service experience, ideally in a receptionist role or similar.
Strong command of the English language; additional languages are a plus.
Excellent communication and interpersonal skills.
Ability to handle multiple tasks simultaneously and with precision.
Familiarity with office equipment and phone systems.
Basic understanding of event planning and equipment rental processes is preferred.
High school diploma or equivalent; further education or certification in customer service or related field is advantageous.
What We Offer:
A dynamic work environment where you are valued for your input and dedication.
Competitive salary and benefits package.
Opportunities for professional development and growth.
How to Apply:
Please submit your resume and a cover letter detailing your experience and why you would be a perfect fit for this role to Click to view. We look forward to hearing from you!