Receptionist at a Dynamic Marketing Company | Remote

We are a vibrant marketing company that specializes in providing cutting-edge solutions to business owners. Our team is driven by innovation, collaboration, and a commitment to excellence. We are currently looking for a Receptionist who will be the first point of contact for our company, embodying our passion for service and efficiency.

Job Description:
As our Receptionist, you’ll play a crucial role in shaping the first impressions we make. Your primary responsibility will be to provide exceptional service to our clients and support to our team. This role is a blend of communication, organization, and multitasking, with a focus on proactive engagement.

Key Responsibilities:

Fielding Calls: Be the welcoming voice of our company, handling incoming calls from US-based business owners with professionalism and poise.
Scheduling: Coordinate with marketing coaches and co-founders to manage their schedules, ensuring efficient time management and organization.
Answering Basic Questions: Provide accurate and helpful responses to inquiries from clients and team members.
Light Support Duties: Assist in various support tasks across phone, chat, and email, ensuring client needs are met promptly and effectively.
Sales Activities: Engage in sales conversations, demonstrating product knowledge and persuasiveness in converting inquiries into sales opportunities.
Administrative Tasks: Perform a variety of administrative duties to support the smooth running of the office, including data entry, filing, and document preparation.
Requirements:

Exceptional communication skills, both verbal and written.
Strong organizational abilities and attention to detail.
Prior experience in a receptionist or customer service role is preferred.
Ability to manage multiple tasks simultaneously and adapt to changing priorities.
Proficiency in office software and comfort with using various digital communication tools.
A friendly, positive demeanor with a client-focused approach.
What We Offer:

A competitive salary and benefits package.
An opportunity to be part of a growing company with a dynamic and supportive team.
Professional development opportunities in a fast-paced and innovative environment.
A culture that values collaboration, creativity, and the well-being of its team members.
Application Process:
Interested candidates are invited to submit a resume and a cover letter detailing their suitability for the role. Please highlight your experience in customer service and any relevant skills.