Recruiting Agency – Talent Phone Appointment Setter

Overview:
Join Crucial Hire in transforming the landscape of HR recruiting. As a Talent Phone Appointment Setter, you play a critical role in our mission by engaging with potential Fortune 1000 candidates and clients through phone calls, emails, and LinkedIn messages. Utilizing our proprietary CRM, PCRecruiter, you will ensure data accuracy and improve our database while initiating conversations that lead to meaningful career opportunities. We have a small but strong team and your work will be noticed and appreciated.

Key Responsibilities:

A. Make daily phone calls to verify contact information and engage potential HR candidates and hiring managers, noting that many numbers may initially be incorrect. We pick the people for you to call. You will use the numbers provided or sometimes call the main business number to leave a message between the hours of 8am-6pm CST (Chicago, IL USA Time).

B. Utilize LinkedIn and email campaigns to message and connect with prospects. We email to pitch jobs, Phone support is a crucial part to ensure the candidates know they were chosen on purpose.

C. Maintain and update candidate information in our CRM, PCRecruiter to enhance our recruitment database. We have great data so update new and changed work phone extensions and new cell phones is essential. Also correct emails with 2nd and 3rd attempts using different found emails or the emails of their new job. This sometimes requires intuition, defective work, common sense, and the desire to get a message to each contact.

D. Proofread our monthly newsletter to ensure clarity and professionalism. We send our newsletter to 1,000 people monthly and our connected to 25,000 on LinkedIn. We are increasing all of our social media to make it easier to make warm calls. We post on Linkedin, Instagram, Twitter, and other platforms.

Tools You’ll Use:

E. PCRecruiter, Ring Central, Google Sheets, Microsoft Word, LinkedIn, Indeed, our company email is on a Gmail server, and other job board websites.

Your Path to Growth:

F. You’ll start by mastering appointment setting, with opportunities to advance to business development or recruitment roles based on performance and interest. If you are a recruiter already this role would be perfect for you. You will learn how to gauge candidates and clients. If you are in an outbound client acquisition this role is also perfect for you.

Who We Need:

G. We seek a proactive communicator with a knack for detail and a passion for making impactful connections. Your role is crucial in setting the stage for our Chief Talent Officer to make informed decisions and successful placements. You will also meticulously track calls, and update files, as you call smoothing out the way for 2nd, and 34rd calls by you or the Chief Talent Officer.

Why Crucial Hire?

E. Led by Zach Nold, a dedicated professional with Twenty Years of extensive experience in HR Search, Crucial Hire is more than just a workplace; it’s a platform for you to excel and make a real difference in the HR world in the USA.

Join Our Story:
Embark on a career that challenges and fulfills you. At Crucial Hire, your work today shapes the HR landscape of tomorrow.

Candidate Questionnaire

Professional Skills and Experience

1. Rate your proficiency in cold and warm calling on a scale of 1-10 and briefly explain your experience.

2. Describe your proficiency in English communication with a specific example. When was the first American Movie or TV show you saw in English?

3. Detail your experience with U.S.-based sales or recruiting firms, noting any specific industries you’ve worked in. No experience is required but helpful if you have USA experience.

4. How would you manage a situation requiring you to keep leaders focused during unexpected calls? The goal is to at least get a number, a time and reason to book a call with the Chief Talent Officer. Rate your ability on a scale of 1-10.

5. Have you ever taken over duties from another sales or calling professional? Describe how you handled the transition. Have you ever trained a new Phone Appointment Setter?

General Questions

6. Describe an instance where you independently solved a complex problem.

7. Discuss your comfort level and any direct interactions with an internal American boss or external HR/Fortune 1000 executives.

8. Explain how you would organize and manage work when multiple systems are in use.

9. If this role isn’t the right fit for you, do you know someone who might be suitable? Please share their contact details.
On a scale of 1-10, how eager are you to start this role immediately, and why?

We look forward to your responses and are excited about the potential to welcome you to our team. Please include Purple Squirrel Recruiter in the first question-answer area in your response. Thank you for your interest in Crucial Hire. Best regards, Zach Nold