Remote Client Service Coordinator – Must Have North American Accent

MUST BE fluent in English with a North American accent.

**Position Overview:**
We are seeking a highly motivated and empathetic Client Coordinator to join our remote team. As a Client Coordinator, you will play a crucial role in assisting both new and existing clients on their journey to eliminate debt and rebuild their credit. This position offers a unique opportunity to make a positive impact on people’s lives while working in a dynamic and supportive remote environment.

**Responsibilities:**
– Assist prospective clients in understanding their options for dealing with debt, providing clear and compassionate guidance throughout the process.
– Schedule appointments with clients to discuss personalized debt management strategies and credit improvement plans.
– Utilize computer-based tools and software efficiently to maintain accurate client records and documentation.
– Collaborate closely with the virtual team to ensure a seamless client experience.
– Demonstrate a proactive attitude towards work, anticipating client needs, and taking the initiative to assist without specific instructions.
– Maintain a positive and respectful attitude when interacting with clients and colleagues alike.

**Qualifications:**
– Fluent in English with a North American accent.
– Comfortable with computer systems and adept at navigating software efficiently.
– Strong team player with a willingness to actively contribute to the team’s success.
– Empathetic and patient, with the ability to provide compassionate support to clients facing financial challenges.
– Demonstrates professionalism and maintains a positive demeanor in all interactions.

**Workspace and Technical Requirements:**

– Quiet, dedicated, and distraction-free workspace
– Reliable computer with two monitors
– Webcam for video conferencing
– High-speed internet with a hardware Ethernet connection from the router to computer
– Quality headset with microphone

**Working Hours:**
This is a full-time position with working hours typically scheduled from 11:00 PM to 8:00 AM PHT, Sunday to Thursday.

**Compensation:**
The position offers a competitive monthly salary ranging from $30,000 to $45,000 PHP, commensurate with the candidate’s skills, experience, and commitment to excellence.

**Why Join Us:**
This opportunity goes beyond the typical job description. As a Client Coordinator on our team, you will play a vital role in changing lives and helping clients regain financial control. We foster a supportive and collaborative remote work environment that values the contributions of each team member. If you are seeking a meaningful career that makes a difference, we encourage you to apply.

**Note:**
We value diversity and welcome applicants from all backgrounds. This position offers a rewarding chance to be part of a team dedicated to making a positive impact on our clients’ lives.