Company Overview:
ATL Clean is a professional cleaning company dedicated to delivering top-notch cleaning services across the Atlanta area. Our mission is to foster a healthy and sustainable living environment for our community by ensuring homes and businesses sparkle and shine. With a steadfast commitment to environmental responsibility and exceptional customer service, we are more than just a cleaning company – we are a trusted partner in promoting cleanliness and health.
Position Overview:
Join our dynamic team as a Remote Customer Service Superstar! This full-time position offers competitive pay starting at $4 per hour, a 13th-month pay bonus, and ample room for growth. Operating hours are from 8 AM to 5 PM EST. As the heart and voice of ATL Clean, you’ll help uphold our reputation for reliability, professionalism, and outstanding service.
Key Responsibilities:
Engage with customers via phone, email, live chat, and social media, embodying the friendly and professional tone of ATL Clean in every interaction.
Swiftly resolve customer inquiries and issues, aiming for first-contact resolution while maintaining our values of honesty and customer focus.
Manage and maintain customer records accurately using our CRM software.
Collaborate with various teams to ensure a consistent and high-quality customer experience.
Participate in weekly team meetings and ongoing training to continually hone your skills and knowledge.
Contribute to a positive team environment that encourages creativity, growth, and a shared passion for exceptional service.
Qualifications:
1+ years of customer service experience.
Stellar communication skills in English, both written and verbal.
Proficiency in Spanish is desirable but not necessary.
Tech-savvy with experience in CRM software and basic computer applications.
Adaptable to a fast-paced and changing environment.
Detail-oriented, self-motivated, and a true team player.
Willing to work during our operating hours of 8 AM to 5 PM EST.
Benefits:
Competitive hourly pay with a 13th-month pay bonus.
Opportunities for professional development and career advancement within a growing company.
A chance to be part of a company that values environmental responsibility, professionalism, and community well-being.
How to Apply:
Are you excited to contribute to a cleaner, healthier community with ATL Clean? Apply now through this Application Form.
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Company: Viral Vault Studios
Name: Slaidel Hernandez
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