Remote Operations Manager

SapirBnB, a leading short-term rental company, is seeking a highly skilled and motivated Remote Operations Manager to oversee the operational aspects of our property management. This is a remote position that requires proficiency in accounting, experience with short-term rental software platforms such as Guesty, LMPM, Airbnb, and VRBO, and the ability to efficiently operate and maintain these platforms. As the Remote Operations Manager, you will play a pivotal role in managing property operations, accounting tasks, and ensuring the smooth functioning of our short-term rental business.

Responsibilities

Operational Management
– Oversee and manage day-to-day operations of our short-term rental properties, ensuring efficient guest check-ins, check-outs, and property maintenance.
– Collaborate with the maintenance and housekeeping teams to address property maintenance issues promptly and ensure a high level of guest satisfaction.
– Monitor key performance indicators (KPIs) such as occupancy rates, revenue, and guest reviews to identify areas for improvement and implement strategies to optimize property performance.
– Maintain a comprehensive understanding of property management software platforms such as Guesty, LMPM, Airbnb, and VRBO, and utilize them to manage bookings, reservations, and guest communication.

Accounting and Bill Management
– Handle accounting tasks, including invoicing, expense tracking, and financial reporting.
– Accurately input bills and invoices into the accounting system, ensuring timely payment and adherence to financial procedures.
– Reconcile financial records and accounts, identifying discrepancies and resolving issues.
– Collaborate with the finance team to ensure accurate financial reporting and compliance with relevant regulations.

Short-Term Rental Software Management
– Operate and maintain short-term rental software platforms such as Guesty, LMPM, Airbnb, and VRBO to effectively manage property listings, bookings, and reservations.
– Ensure that property information, pricing, availability, and calendar synchronization are accurate and up to date across all platforms.
– Optimize the use of software features to enhance property performance, streamline operations, and improve guest experiences.

Team Collaboration and Communication
– Foster effective communication and collaboration with internal teams, including maintenance, housekeeping, finance, and guest services.
– Provide guidance and support to team members regarding operational procedures, software utilization, and best practices.
– Collaborate with the marketing team to implement strategies that enhance property visibility and drive bookings.

Requirements
– Proven experience as an Operations Manager, preferably in the short-term rental industry.
– Proficiency in accounting principles and experience with financial management and reporting.
– Strong familiarity with short-term rental software platforms such as Guesty, LMPM, Airbnb, and VRBO.
– Excellent organizational and time management skills.
– Detail-oriented with exceptional problem-solving abilities.
– Strong communication and interpersonal skills to collaborate effectively with internal teams and external stakeholders.
– Self-motivated and able to work independently in a remote setting.
– Ability to adapt to changing priorities and work effectively in a fast-paced environment.

Join the SapirBnB team as a Remote Operations Manager and contribute to the success and growth of our short-term rental business.