Research Assistant for Travel Company

Who We Are

Located in Mineola, New York, Gerber Tours is a leading provider of high-quality Student travel programs. Our mission is to expertly create travel and performing arts programs that educate and inspire students, ignites their passions, and creates impactful lifelong memories. Together, with our family of brands, American Classic Tours & Music Festivals and Contemporary Tours, we execute a vision of forever changing how every student sees the world around them.

We work in a fun, friendly and flexible environment filled with people who work diligently to make sure every program is unique and life-changing for our traveling students and educators. Our commitment to our culture and team members is just as important as our commitment to offering immersive, educational and inspiring opportunities for students. Gerber Tours provides continuous learning opportunities and career growth for employees.

Job Description

The Research Assistant is resourceful, organized and motivated to help cultivate potential clients throughout all the company’s brands. This position is responsible for conducting client research and building potential client channels to be utilized by our marketing channels and sales teams. A background in using the internet for research purposes is a plus.

Comprehensive research on target K-12 schools and universities, employing effective research techniques to ensure data accuracy and relevancy.

Organize and input collected information into the database, maintaining meticulous attention to detail and upholding data integrity standards.

Acquire familiarity with CRM software and company associated software.

Conduct confirmation call (English) with relevant contacts to validate and confirm the accuracy of the gathered information.

Ability to improve and evolve processes based on measurable feedback from data analysis.

Employee Benefits

13th-month pay (Prorated based on start date)

Social Security System (SSS) employer contribution (upon completion of six (6) months of service.)

Philippine Health Insurance Corporation (PhilaHealth) employer contribution (upon completion of six (6) months of service.)

Home Development Mutual Fund (HDMF, commonly known as Pag-lBIG) employer contribution (upon completion of six (6) months of service.)

Qualifications:

5+ years of comprehensive post college work experience.

Bachelor’s degree from an accredited college/university.

Excellent Written and Verbal Communication Skills (English).

Proficient in an online CRM Platform, i.e. HubSpot.

Ability to multi-task and prioritize a heavy volume of jobs as needed.

Flexible and adaptable to the changing requirements of the position.

Self-Starter who is a strong team player, collaborator, and takes ownership.

Knowledge of educational and performance travel is preferred but not required.

Positive attitude and detail oriented.

When responding to this job post, write “Jet Airplane” in the body of your response.