Kasar Stays is the number one provider of serviced apartments in Kent, England (United Kingdom). As the leader in our field, we set the standards for excellence in our locale, and we are currently seeking to bring in new bold and bright team members to join our efforts.
We have exciting new opportunities for a number of high-performing and experienced Reservations Sales Agents to join our team. If you are a forward-thinking and agile team player, a sales ace, goal-oriented and high-achiever, looking to make your mark in the UK serviced accommodation hospitality industry, this is the role for you. If you are passionate about sales, and a proven deal closer, come and join us now!
The role includes the full life cycle of bookings sales and processing and you would be the first point of call for all bookings and reservations inquiries. You must be sufficiently sales-driven to ensure that you capture sales by effectively progressing your inquiries into confirmed reservations. Our ideal candidates will also be customer-service rock stars, with the perfect balance of soft and hard skills that can effectively provide appropriate options to inquiring customers by understanding their requirements, empathizing with their needs and steering them towards our available properties to encourage them to make good bookings with us. We really want people that love hospitality and love sales, love working in a team and helping their colleagues to achieve collective success by surpassing all targets, while using their initiative to look beyond and strive to achieve more.
The requirements:
Minimum two years of hospitality reservations experience either in a hotel setting or serviced apartments (serviced accommodation).
Minimum educational requirement- Bachelors degree. Degree in travel and tourism or hospitality or real estate industry will be preferred.
Excellent working knowledge of OTA platforms such as Airbnb, , Expedia, and Trip Advisor.
Sound knowledge of the function and working of a channel manager.
Ability to suggest and plan itineraries for customers.
Excellent record keeping and excellent ability to follow processes correctly.
Strong experience working with Property Management Software and payment processing software.
Demonstrable experience in addressing customer queries, responding to reviews and challenging negative OTA reviews.
Knowledge of creating and updating listings is highly desirable.
Excellent Telephone manners and very good spoken and written English.
Experience of working in a team and use of collaboration tools such as SharePoint, Teams and Microsoft Office;
The successful candidate must be ready to start immediately, with the appropriate tools and equipment (fast and stable internet connection, laptop, headset and private workspace).
Top-level candidates will have strong experience in report writing for management using appropriate tools, team leadership and leading team meetings.
Wage- $400 – $600 depending on experience and skill set.
APPLY FOR THIS JOB:
Company: Kasar Stays Ltd
Name: Hiring Manager
Email: