Reservations Specialist & Admin Support

‘golfscape’ is the first and largest worldwide golf booking platform founded in London, United Kingdom and operating in over 100 destinations around the globe. We are a fast-paced startup revolutionizing the antiquated golf world with industry-leading technology and marketing. We are the best in what we do, and continually innovate to push the entire golf space forward!

You will be joining a small team of dedicated and success-driven professionals who together are making a huge impact on the worldwide golf industry. We are a distributed, multi-cultural, and multi-talented group who works hard and relies on each team member for the successful growth of our startup.

Responsibilities for this role include:
– Making golf reservations with courses around the world, ensuring accuracy and timeliness
– Working hours based on location of golf courses, including late night or over night timing
– Coordinating with golf courses to confirm reservations and resolve any scheduling conflicts
– Communicating with golfers to address any inquiries or concerns with their reservations
– Maintaining an organized system for managing bookings and communication
– Providing exceptional customer service to enhance the golfer’s experience and loyalty
– Collaborate with golfscape’s CEO, Vice President of Operations, Head of Sales, and Head of Finance

The ideal candidate is someone who:
– is very detail-oriented, meticulous, and thorough in their work
– has strong organizational skills and is proactive in resolving issues as they arise
– is self-motivated and thrives in a remote work environment with a positive “can-do” attitude
– works well with others and is well-structured, dependable, and is driven to succeed in a startup
– has an enthusiastic energy and strong command of the English language, with excellent writing skills
– has excellent communication and interpersonal skills, with the ability to prioritize tasks effectively
– Previous experience in hospitality is preferred, and familiarity with booking systems is a plus

If you believe your experience and energy will make you a hero in this role, then tell us why you are the best candidate. Be sure you meet the above requirements and are motivated by the offered salary, and please share your complete CV.