REVENUE CYCLE MANAGER

COMPETITIVE SIGNING BONUS AWAITS SUCCESSFUL CANDIDATE!!!!!

BPR Overview
Are you a Revenue Cycle Manager craving for a LIFE? (Spoiler alert this is a Company employment advertisement that does not believe in a balanced work-life – rather we believe In Fullness Of Life. Please allow us to explain this concept further by contacting us.)

Would you rather be a part of your company that truly believes in you instead of being treated as a commodity (remember the 14 hours days)? Would you rather cultivate your character strengths instead of being forced to conform to a rigid rule (they don’t care if you have not slept for a few days at least you will produce the report)?
At BPR we believe that each person is “you-nique” (see our people strategy). Our philosophy is built around building around you (see our vision/mission). We are also here to serve and learn about you (see our culture).
For more information, visit Click to view/.

Our People Strategy
We are in the people business! Although we may never reach a perfect organizational model, we can strive toward it in our daily mission and efforts. With that vision comes a focus of key initiatives we are working on, listed here, with the indicators of what it should look like as we approach:
• Shared Direction: A collective understanding of what the organization stands for, where it is going, and how we will get there. Indicators: a clear inspiring vision, well-executed strategies, clear aligned goals.
• Authentic Values: Deeply held principles guiding all decisions and relationships, always reflected in the conduct of everyone. Indicators: high levels of trust and communications, uncompromising integrity and ethics, socially responsible practices.
• Productive Relationships: Open, collaborative relationships that recognize and honor
the commitments that people make to themselves, each other, their work, and the organization. Indicators: respect for all individuals, effective problem-solving and decision- making, clear accountability, effective teamwork at all levels.
• Liberating Processes: Flexible structures, processes, and technologies that allow people to do their best work and to collaborate effectively across boundaries. Indicators: clear organizational design, collective knowledge, the right tools and technologies, the right people for the right jobs.
• Outcome Learning: Results-focused learning that strengthens individual and organizational capacity to cope with the present and define the future. Indicators: continuous teaching and learning, effective knowledge and skills development, leadership development at all levels.
• Motivating Metrics: Fair, meaningful performance requirements, measure and rewards that reinforce high performance and address poor performance. Indicators: clear and energizing performance requirements, relevant work measures, differentiated rewards.

The Mission – Why We Exist
We are building a God-centered company built around better professionals with integrity and high standards and, who are committed to build a bigger purpose – the opportunity to experience the fullness of life to all that we touch.

The Vision – What We Want to Achieve
To develop 1,000 highly skilled professional by 2030 who are proud of utilizing their God given talent and, who in turn will be enhancing the bigger purpose of their community.

Our Values – The Way We Will Accomplish This Mission
Our core values shape the way we go about fulfilling our mission, how we behave, and the accountability parameters around innovation and execution. Our mission compels us to do all things in a replicating way, wherein we cultivate fullness of life as disciples of Jesus in the marketplace.

Our core values:
1. Servanthood
2. Willingness to Learn
3. Excellence
4. With Initiative to Get Things Done

Responsibilities
The duties identified below are the essential functions of the position:
•Perform as a practice expert for the RCM department on all issues related to billing and collections.
•Lead a team of RCM professionals, that can include charge entry, payment posting and collectors.
•Carry out audits of current procedures and processes to uncover areas for improvement.
•Train, allocate work, and resolve problems within the assigned RCM team.
•Review the work performance of team members, recommending salary and bonus treatment.
•Lead, guide and manage an assigned team to achieve daily, weekly, and monthly Key Performance Indicators (KPI’s).
•Provide the motivation to employees to achieve their best performances with a high degree of quality and quantity.
•Coordinate time off requests of team members to ensure daily work volume is not negatively impacted.
•Answer questions from clients, team members, patients, or others in a professional manner.
•Meet/speak with customers for month-end review and to address any questions or potential issues.
•Successfully meet or exceed quality goals.
•Engage in ongoing personal development in line with the growth and development strategy.

Qualifications:
A minimum of 10 years of RCM experience within a medical billing and collection company is required. In addition, knowledge through hands-on experience in charge entry, coding, collections, payment posting, onboarding of new clients, clearinghouses/claim submission and rejections, use, and overall knowledge of the insurance portal, is needed.
Knowledge and Skills Required
•Strong technical knowledge and skills.
•Excellent problem-solving abilities.
•Ability to complete work independently and prioritize work.
•Knowledge of clients’ terminology and their healthcare industry.
•Ability to work both independently and within a team environment.
•Maintain confidentiality.
•Possess an understanding of HIPAA as it relates to Personal Health Information (PHI).
•Basic knowledge of general accounting principles and standards.
•Proficient use of computer applications, such as MS Office and accounting software, and general office equipment.
•Excellent written, verbal, and interpersonal communication skills.
•Continue to learn and follow coding guidelines and initiatives as they continue to be released. Where payer requirements differ, be agile enough to adapt to the needed format used by the specific payer for correct coding guidelines.
Background
•5+ years of experience successfully leading and managing a high-performance revenue cycle operation while meeting or exceeding industry benchmarks.
•At least 7-10 years working full revenue cycle including payment posting, reimbursement, insurance authorizations, and coding.
•3+ years of experience working with payers (commercial and Medicaid) nationwide, telehealth experience is a plus.
•Bachelor’s Degree in Healthcare Administration or related field preferred.
•Strong, in-depth knowledge of revenue cycle management principles and practices, including medical billing, coding, collections, managed care products, regulatory compliance, payer credentialing, and financial reporting.
•Solid financial management skills, including budgeting, forecasting, trending, benchmarking, and financial analysis of the department’s performance.
•Exhibit a comprehensive understanding of healthcare regulations and compliance (e.g., HIPAA)
•High integrity, including maintenance of confidential information.
•Must be able to independently set and organize work priorities for self and team members.
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