Do you want to help people become the healthiest version of themselves?
Then we need to work together. Don’t miss this!
At Select Saunas, we’re on a mission to help people become the best version of themselves, by providing our clients with quality saunas & sauna heaters. We help clients purchase the right sauna for their home & their needs, & provide guidance along the way!
Our goal is to build the go-to ecom store for the highest quality saunas. Come join us in making a difference.
We need you to handle customer service, order processing, shipping, etc – essentially, the day
to day operations of the company. You will play a huge role in things moving forward. We will grow & hire more, so you have the potential to become a team lead, or even a
manager one day.
As you grow, the position can grow with you, based on your skills & interests – Want to do social media? Great! Want to hone your customer service skills? Amazing! Want to improve systems? Fantastic! Whichever direction your passion & talent takes you, we’ll offer you free training, mentorship & courses so you really can live up to your potential.
So, are you ready to…
– Join the early stages of a fast-growing company
– Be part of a fun, driven team
– Be trained by the best in eCommerce – we’ll invest in training you
– Be empowered, to make decisions
– Have the authority to direct your own path
– No limits on your advancement
– Act without being micromanaged
– Paid time off (of course, & we won’t disturb you)
– Work from home
– Be an entrepreneur inside the company (without the risk of going alone)
– & maybe, just maybe, become a high-end manager
*Seriously, if you’re incredible, you may be able to earn the opportunity.
JOB OVERVIEW
Main Responsibilities:
– Processing & managing orders
– Communicating with clients & suppliers
– Solving order problems
– You’ll be responsible for making sure customers receive what they ordered, on time, & help solve any problems along the way.
Examples of the types of things you’ll coordinate with customers via phone, email, & chat:
– Placing orders with suppliers
– Order status changes/delays
– Customer post-purchase follow up
– Returns, warranty issues, chargebacks
– Damaged items
– Backorders
– Call & email customer to notify
– If they can’t wait, offer alternative products
DESCRIPTION OF IDEAL CANDIDATE
– Figures Stuff Out
You love a good challenge. You have the world at your fingertips, & with a keyboard & mouse, you can figure almost anything out.
– Gets Stuff Done
You take charge & get stuff done! You know you can ask for feedback & resources, but you
don’t make excuses. You have a passion & an internal drive to make things happen!
– Self Starter
You’re self-motivated, happy working on your own with minimal guidance. You don’t understand
why some people just sit there when they haven’t been told what to do
– Thrives With Hard Work
Some people shrink when given a big project. Not you – you say “Bring it on!” It’s just one more
opportunity to prove what you’re capable of.
– Solves Problems
Reason, logic, & process are your zone of genius. Your friends are often amazed at how you
find solutions so quickly, often before they even realize there’s a problem.
– Takes Pride In Mastering The Details
You have an eye for detail. When you say your work is correct, it’s correct.
– Thrives Behind The Scenes
At a concert, you resonate with the important people behind the scenes who make everything
happen flawlessly.
– Growth-minded
You’re always learning, always growing. If you weren’t, life would be stale & boring.
– Takes Ownership
You love to be in charge, & you want more responsibility. You’re confident to say, “Let me
handle this.”
– You Do What You Say
If you say you’ll do something, you’ll do it. & if you can’t do it, you’ll say you can’t. (Why do
some people make promises they can’t keep?!)
COMPANY CULTURE
We’re transparent; ask if something isn’t clear, feel comfortable to express your difference of
opinion. We work hard & we have fun.
PAY
Starting pay will be based on your ability & experience, ranging from $1K-$1.5K per month & beyond, for this full-time role. If you believe you have more to offer, tell us what you’d like & why you’re able to deliver more value.
CANDIDATE REQUIREMENTS
– Honest
– Reliable
– Fluent in English, near native speaker
– Type 50 WPM
– Shopify & CRM experience is a bonus
ADDITIONAL DETAILS
*REQUIRED*
– Internet: Fast, stable connection
– Work Environment: Be able to answer the phone quickly at any time during business hours. No
loud background noise – no coffee shops, children, dogs, etc.
WORKING HOURS
Full-time (40 hours/week): Monday – Friday, 9 AM – 5 PM US Eastern time.
HOW TO APPLY
Thanks for reading this far! To apply, at the top or subject of your cover letter, please write “Select Saunas’ rockstar”.
Send us a video introducing yourself, your experience, & briefly discussing the hardest challenge you have faced & how you overcame it. Make the video under 2 minutes.
Email a short cover as a response on this platform or to . We look forward to hearing from you!
APPLY FOR THIS JOB:
Company: Proclaim Podcasting
Name: Christoffer Arfert
Email: