Rockstar Property Manager

We are seeking a highly motivated and detail-oriented Virtual Assistant to support our Property Manager in managing single family and apartment complexes in Seattle, WA. The ideal candidate will possess excellent verbal communication skills, be proficient in office software, have experience in leading small teams, and preferably have call center or property management experience. This is a remote position with flexible hours between 11am to 9pm Pacific Time (US), and the candidate will be responsible for managing administrative tasks, scheduling appointments, and providing exceptional customer service to tenants.
Key Responsibilities:
• Act as the first point of contact for tenants, responding to inquiries and concerns via email or phone.
• Assist in the coordination of maintenance and repair requests from tenants, ensuring timely resolution and providing follow-up communication.
• Coordinate move-in and move-out inspections, working with tenants and maintenance staff to ensure a smooth transition.
• Maintain and update property management software and databases, ensuring accuracy and completeness of records.
• Schedule appointments and maintain the Property Manager’s calendar, prioritizing tasks and ensuring timely completion.
• Manage administrative tasks such as filing, document preparation, and other duties as assigned.
• Lead a small team of administrative support staff, providing guidance and direction as needed.
Qualifications:
• Strong verbal communication skills and exceptional customer service experience.
• Proficient in office software such as Microsoft Office Suite, Google Docs, and Dropbox.
• Previous experience in leading small teams and coordinating projects.
• Experience working in a call center or property management environment preferred.
• Ability to multitask and prioritize in a fast-paced environment.’
• Self-starter with excellent attention to detail and accuracy.
• Flexibility to work between 11am to 9pm, with 4 to 8 hours of work per day.
• Speak fluent English, and bonus for speaking Spanish
Salary and Benefits:
The salary for this position will be commensurate with experience between $4 USD to $7 USD per hour.
If you are a motivated and detail-oriented individual with strong communication skills and experience in property management, please apply for this exciting opportunity to join our team as a Virtual Assistant for Property Manager.