IMPORTANT NOTE: We will only process applicants who will submit their resume and cover letter via email to:
This is a permanent WFH employment. All government-mandated benefits are provided. We will only interview applicants that have experience. Please do not apply if you do not have Sales Account Management experience or if you have not been an Account Executive.
Position Summary: Responsible for driving revenue results by closing sales and managing technical aspects of existing accounts. This individual will increase sales to existing customers by providing top-quality technical service before and after a sale, technical account managers help to ensure customer satisfaction and strengthen customer relationships. Primarily based in our Cupertino office, but frequently travels into the field to meet with customers.
Position Responsibilities:
? Drive sales for existing accounts by building rapport, understanding account requirements and
explaining product and service capabilities, negotiating contract terms, and finalizing contract.
? Expand sales (upsell) in existing accounts by introducing new products and services.
? Build and maintain strong client relationships.
? Manage and resolve client concerns/issues during entire sales cycle.
? Initiate sales process by scheduling appointments; making initial presentation; understanding
account requirements.
? Manage customer support – provide quotes, information, pricing, proposals, process sales orders
and RMAs
? Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate
the development of profitable business and sustainable relationships.
? Coordinate internal resources to ensure quality customer service is attained.
? Maintain all aspects of client records, including meeting notes and activities, in CRM database.
? Provide product and pricing information by clarifying customer request; selecting appropriate
information; forwarding information; answering questions.
? Keep management informed by submitting activity and results reports.
? Monitor competition by gathering current marketplace information on pricing, products, new
products, delivery schedules, merchandising techniques, etc.
? Recommend new products and services by evaluating current product results; identifying needs to
be filled.
? Develop and maintain knowledge of Mirapath’s product set; participate in educational opportunities.
Be able to:
? Explain the scope of all our solutions and position accordingly in relation to an organization’s
requirements
? Develop and tailor materials to assist the sales team in explaining key features & benefits
? Provide quality customer service in assisting customers on questions and/or requests.
? Work collaboratively and productively with other departments to meet customer needs
? Create processes that improve efficiencies, gather consensus and buy-in from those involved
? Participate in team meetings and take responsibility for sales improvement initiatives.
? Attend internal meetings, exhibitions and events as required
? Contributes to team effort by accomplishing related results as needed.
Position Requirements:
? BA/BS in a business or technical related field or equivalent required, MBA a plus.
? Minimum 5+ years of experience selling relevant and related products; experience with data
center/IT infrastructure products a plus.
Proficient computer, software, and data analysis skills (/CRM, Excel, Outlook, Word,
Power Point)
? Demonstrated track record of meeting or exceeding sales goals
? Must possess strong initiative, resiliency, organizational and time management skills
? Exceptional interpersonal and leadership skills.
? Excellent problem solver with strong negotiation and presentation skills
? Proven record in business development and account planning/management.
? Excellent verbal and written communication skills.
? Resourceful and ability to adapt quickly to changing environment
? Ability to effectively prioritize tasks and managed time within a fast-paced environment
APPLY FOR THIS JOB:
Company: Dygital Dynamic Call Center Services
Name: Mira Hires
Email: