Sales and Administrative Assistant

Company: Cougartron Inc. (USA)

Job Type: Full-time (Remote)

About Cougartron:
Cougartron supply specialist weld-cleaning equipment to welding companies via a dealer network in many countries globally – see more at Click to view.

Job Description:
We are seeking a highly skilled, adaptable, and reliable colleague to join our USA sales team as a Sales and Administrative Assistant. In this position, you will be part of a dynamic team of professionals who plan and implement our sales, marketing, and customer service efforts. Your work will be critical in ensuring our CRM system (Zoho) is up-to-date, accurate, and effectively supports our business strategies.

Responsibilities:
• CRM Management: Manage and maintain our CRM system (Zoho), ensuring all data is accurate, up-to-date, and usable.
• Lead Research: Conduct detailed lead research to support our sales and marketing efforts. This includes identifying potential leads, researching client details, and updating the CRM system accordingly.
• Administration: Manage sales representatives’ inbox and calendar.
• Communication: Liaise with various departments, ensuring that all CRM and admin-related needs are met. This includes communicating updates, changes, and issues related to the CRM system.
• Customer Service: Provide exceptional customer support through various channels (phone, email, chat) and maintain a high level of customer satisfaction and professionalism.
• Order Entry: Accurately enter and process orders in the system.
• Data Entry: Enter data quickly and accurately, maintaining the integrity of our CRM system. Fast typing speed is essential for this role.

Qualifications:
• Experience: At least 2 years of experience in a similar role, with a focus on CRM management (preferably Zoho) and lead research.
• Communication Skills: Excellent written and verbal communication skills. The ability to communicate effectively with team members at all levels of the organization is crucial.
• Research Skills: Proven ability to conduct detailed, accurate research.
• Typing Speed: Fast typing speed with a strong emphasis on accuracy. Only those with a minimum speed of 70 wpm will be considered. To check your typing speed, go to Click to view/ and attach the screenshot in your application.
• Education: Bachelor’s degree is preferred.

We are looking for people who are Hungry, Humble, and Smart. To check how well you embody these three virtues, please take the ‘Ideal Team Player Self Assessment’ at Click to view/ideal-team-player-self-assessment/ and send us the result.

Note: This position requires a high level of attention to detail, excellent organizational skills, and the ability to manage multiple tasks simultaneously. You must also be able to ask questions if you don’t fully understand the instructions or written processes, so that tasks get done right the first time.

Thank you for your interest in our company. We look forward to receiving your application!