Sales and Marketing VA

Job Summary:
We are seeking a highly motivated and creative Virtual Assistant to join our Sales and Marketing team in our Food & Beverage (F&B) company. As a Virtual Assistant, you will play a pivotal role in driving our brand’s online presence and sales growth through engaging content creation, eye-catching poster design, strategic management of social media platforms, and effective handling of online advertising. This remote role requires an individual with a keen understanding of the F&B industry, excellent communication skills, and a flair for visual design.
Responsibilities
 
Online Reputation Management:
• Monitor online platforms, including Google reviews, for customer feedback and complaints.
• Address customer complaints promptly and professionally, aiming for effective conflict resolution.
• Collaborate with marketing team to ensure a positive online reputation.
Job Description:
? 1. Social Media and Influencer Management:
? – Collaborate with the marketing team to execute plans across platforms like Facebook, Instagram, Telegram, and TikTok.
? – Regularly update social media with engaging content to sustain brand engagement.
? – Develop and optimise social media ad campaigns for enhanced traffic and conversions.
? – Create diverse marketing content (text, images, videos) to educate and engage the target audience.
? – Reach out to influencers to expand brand reach and partnerships.
? 2. Reputation Management and Engagement:
? – Monitor online platforms for customer feedback, particularly Google reviews.
? – Address customer complaints promptly and professionally to ensure effective conflict resolution.
? – Collaborate with the marketing team to uphold a positive online brand reputation.
? – Respond to comments, inquiries, and interactions on social media platforms in a timely manner.
? 3. Campaign Execution and Promotion:
? – Initiate and execute various marketing activities as directed by the Manager.
? – Manage the distribution of promotions and releases to media and publications.
? – Actively explore new online marketing channels to broaden the customer base.
? – Undertake ad-hoc tasks as required to support marketing initiatives and other business needs.
Required:
? •Must have at least 1-2 years of F&B experiences in the marketing field
? •BS/BA in Marketing or a related field of study will be preferred
? • Good understanding of market research techniques, data analysis, and statistics methods
? • Proficiency in graphic design software like Adobe Creative Suite, Photoshop, Illustrator, Canva, InDesign, Premier Pro. software
? • Proficient in digital marketing and content creation
? • Respond to comments, messages, inquiries, feedback or other interactions on google reviews and social media platforms in a timely and professional manner.
? • Excellent communication and people skills
? • Knowing edit video publish on social media
? • Self-motivated and able to work independently in a remote setting.
? • Knowledge of F&B industry trends, customer preferences, and online marketing strategies.
? • Proven experience as a Virtual Assistant, Social Media Coordinator, or similar role, preferably in the F&B industry.
Interested candidates, please send your resume to and we will need you to work on some fairly simple sample tasks to show off your skill sets for our consideration.
Sample Task –
– Click to view/forms/d/e/1FAIpQLSfd4x9SH0To4WRXcMTm8cG-m158V5x87WFRwnXCAdXNxF9ctQ/viewform
Include the following:
1. Title your email: I am the E-Commerce Assistant that you’re looking for!
2. Share your administrative experience with us and attach your resume to the email, attached your past work of content creation and design work would be preferred
3. Tell us you have submitted the sample task in the email.
*Only shortlisted candidates with the sample task completed will be considered.