Sales Assistant

Company Description

Thermosoft Australia helps Australians make the switch to sustainable, efficient electric heating – without sacrificing quality, comfort or style. By providing great products and friendly, old-fashioned service, we’ve been able to help thousands of Australians get off gas while staying wonderfully warm and cosy in winter over the past 25 years.

Our mission now is to accelerate Australia’s move to an all-electric future. To do this, we’re adopting forward-thinking technologies and approaches that allow us to deliver the friendly service and brilliant products we’re known for to more people than ever.

Job Description

Our fast-growing, national e-commerce business, Thermosoft Australia, is currently seeking a Sales Assistant to join our team.

As a Sales Assistant, you will play a vital role in managing the sales pipeline. This includes adjusting quotes, conducting discovery calls, providing pre- and post-sales reminders, and delivering sales administrative support. By doing so, you will help ensure that our Sales Consultants can maximize their time and close deals effectively.

Why will you love us?

Working with Thermosoft Australia means being part of a team where leaders are approachable, and feedback is encouraged. Our environment fosters self-improvement, learning, and creativity while maintaining a spirit of family and fun. We celebrate individual achievements and push each other to excel, creating a space where respect and candidness coexist.

Our commitment to high-quality products and excellent customer service is reflected in our high standards and teamwork. The environment is challenging but fulfilling, promoting growth and self-development through exposure to diverse tools relevant to automation, AI, and e-commerce.

What’s in it for you?

– Php 38,000 per month
– Full-time and fully remote role ~40h per week Monday through Friday including lunch
– 20 working days Annual Leave (per year)
– 10 working days Sick/Carer’s Leave (per year)
– Career progression opportunities – we want you to learn, contribute and progress towards your own career goals
– Long-term and stable opportunity to work with a fast-growing company and a supportive team

Grow with us!

Our small and dynamic structure will provide you with direct access to our directors and will allow you to grow in a variety of skills and areas.

As you gain more experience and excel in this role, we’ll give you opportunities to further develop your skills. This could be refining your craft with a focus on certain skills, taking on a senior/team leader type role to assist your team members or becoming a leader of your team. You’ll be helping us shape the future of our business and leading the charge towards greatness. So come join us and let’s make some magic happen!

Key Responsibilities:

– Manage the sales pipeline and ensure that all leads are followed up and updated promptly.
– Monitor the centralized sales email inbox, always looking for ways to assist our prospects and customers, and help them place orders.
– Generate estimates for client orders and meet your estimation quotas.
– Adjust existing quotes on behalf of the Sales Consultants and send them out to customers promptly.
– Conduct discovery calls and provide pre- and post-sales reminders to customers.
– Provide sales administrative support, such as follow-up calls and emails, and keep track of customer information and orders.

Desired Skills and Aptitude:

– Clear and engaging communication skills, both written and verbal.
– Proven experience in a sales role, with a track record of supporting successful sales teams.
– Technology-literate
– Strong organizational skills and the ability to multitask in a fast-paced environment.
– Excellent interpersonal skills and a customer-centric approach.
– Ability to work independently and as part of a team, demonstrating a proactive and positive attitude.
– High level of attention to detail and accuracy.

How to Apply:

1. Fill out this Click to view/forms/d/1D9DSdBXTr5dhmGkAIhxoZ5qldnbtOIPSJp9iLzT4hnE/edit#response=ACYDBNiCTtvAS5ciQrDCqEQCmpoBgIIaAkWxCOAU2ZSDfpp3XwZm_FjDRA1JGseEZg
2. Upon completing the form which includes our assessment test, those who pass will receive an email to schedule for the Knowledge & Skills interview.
3. Those who do not pass will promptly receive an email updating them on their application status.

We highly value candidates who demonstrate the ability to follow instructions during the application process. Attention to detail and adherence to guidelines are crucial traits that reflect a candidate’s ability to perform tasks accurately and reliably.