Sales Co-ordinator for an Australian company – Daytime Shift

The Position

We are seeking a dynamic and highly organized Sales Coordinator to join our team remotely. This full-time role is perfect for a proactive individual who thrives in a fast-paced environment and is passionate about maintaining high standards of customer engagement and sales operations.

As our Sales Coordinator, you will play a crucial role in ensuring the smooth operation of our sales department by managing a variety of tasks.

About the Client
We are an award-winning multinational company with offices in Sydney, Malaysia and China. We started out in steel manufacturing for Street poles in 2003 and 30 years later have established ourselves as a leading producer of steel and aluminum products. We are also at the forefront of renewable power. This is an exciting opportunity to be part of a large and growing company.

The Details
Location:
Remote, work from home.
Job Type:
Full-time 40 hours per week.
Salary:
35, 000 PHP + 15 Days Paid Leave
Hours (in Philippine Time): Company is based in Australia
7:00am – 3:30pm (30 minute lunch break)

Responsibilities
-Website Management: You will be responsible for keeping our website up-to-date, ensuring that all content reflects our current offerings and brand message.
-Customer Identification: Using your understanding of our ideal customer avatar, you will actively seek out potential clients through tender portals, connecting with those who fit our target demographic.
-Lead Management: You will process incoming enquiries promptly, integrating them into our CRM lead funnel to optimize our sales process and ensure no opportunity is missed.
-CRM Coordination: Maintaining our CRM system will be a key part of your role. You will assign clients to sales team members for follow-up, ensuring that everyone in the team can access the necessary information to engage effectively with potential customers.
-Project Tracking: Using Asana to keep track of ongoing projects, helping the team stay organized and aligned with project timelines and objectives.
-Testimonial Collection: Leveraging tools like Vouch and email, you will gather and manage testimonials from clients, which are crucial for enhancing our brand credibility and attracting new business.
-Social Media Updates: You will manage and update our social media profiles, including LinkedIn, Google, and Facebook, to ensure our online presence is robust and engaging.
-Collaborate with the sales team to ensure timely and effective follow-ups with clients.
-Data entry: such as inputting information into spreadsheets, databases, or other online tools
-Document preparation: creating and formatting documents such as reports, presentations, and proposals

This position is for someone that
-Is incredibly detail-oriented, organised, and knows how to problem-solve.
-Always seeks to create better systems and take interest in how they can make things more efficient and effective.
-Speaks up if they see a problem and are proactive in finding a solution. (You don’t just make it work, you make it better!)
-LOVES working with a small team and thrives in a fast-paced working environment.
-Knows how to manage time and work independently, but also enjoys collaboration.
-Is resourceful, meaning they know when to Google it, but also know when to ask for help.

Skills, Experience & Requirements
-At least 2 years of experience as a Virtual Assistant working online for US, Australian, or European clients in a similar role.
-Proven experience in Marketing and Sales
-Strong understanding of aluminium and steel manufacturing processes, products, and market dynamics or a willingness to learn.
-High Attention to detail
-Familiarity with Project Management Tools such as Asana, Trello, Click to view etc.
-Strong English written and verbal communication skills with the ability to liaise effectively with various stakeholders.
-Customer Service experience.
-Exceptional organisational, multitasking, and time management skills.
-Comfortable working in a fast-paced, remote work environment.
-Experience working from home, remote, and 100% online.
-Excellent time management skills

This position is NOT for you if you…
-Don’t have an established workspace and structure to work full time.
-Have another job.
-Don’t have AMAZING attention to detail
-Tend to be last minute and have a “just get it done” attitude instead of “make it great”
-Don’t consider client satisfaction and customer service a priority.
-Not looking for a long-term role