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Sales Concierge Consultant – Night Shift (Remote)

Date Posted —

Type of Work:
Full Time
Salary:
Php 25,000 – Php 35,000
Hours per Week:
40

Job Description

Applicants MUST SUBMIT THEIR APPLICATION VIA THE LINK provided to be considered:
/careers/40?source=aWQ9MjI=
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Award winning Cloud Technology Consulting firm in Sydney Australia is looking for Concierge Consultant to help solve problems for sales leads and successfully close deals. We have been operating in Sydney, Australia for 8 years and have a strong industry presence and are looking to hire someone who is dedicated, dynamic individual with strong experience as a Concierge Consultant that will cater to our US Clients.

You will be responsible for developing long-term relationships with customers and overseeing sales. As a concierge, you should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented. Ultimately, you should be able to grow our business by building successful, long-term client relationships.

Responsibilities
-Manage a portfolio of accounts to achieve long-term success
-Develop positive relationships with clients
-Provide complete and appropriate solutions for every customer including technical consulting during the sales process.
-Present, promote and sell our products & services to existing and prospective customers.
-Act as the point of contact and handle customers’ individual needs
-Generate new business using existing and potential customer networks
-Resolve conflicts and provide solutions to customers in a timely manner
-Report on the status of accounts and transactions
-Set and track sales account targets, aligned with company objectives
-Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
-Suggest actions to improve sales performance and identify opportunities for growth

Requirements and skills
-Proven work experience as a Sales account manager or Sales account executive
-Experience working on US Time (night/graveyard shift)
-Hands on experience in sales and an ability to deliver excellent customer experience
-Knowledge of CRM software and Google Workspace
-Understanding of sales performance metrics
-Excellent communication and negotiation skills
-Excellent objection handling and ‘consultative selling’ skills
-An ability to deliver projects and answer inquiries on time
-Business acumen with a problem-solving attitude
-Relationship management skills and openness to feedback
-Highly professional, well-organized and detail oriented.
-Experience in selling Cloud Software solutions, particularly Google Workspace, HIGHLY regarded.
-Familiar with the following software:
-Copper CRM (sales and relationship tracking)
-Google Workspace Apps (such as Sheets, Drive, Meet, etc)
-And other various software vendor portals

It will be extremely advantageous for you to have an interest and experience in:
– Working in the ‘Cloud’ (i.e. working in the browser) and how that is changing business
– Small businesses (i.e. up 1-30 employees)
– Google Workspace (Gmail, Google Docs, Google Drive etc.)
– Other small business applications (CRM, task management, integrations)

Some of our perks:
– Paid Leaves after Regularization
– Paid Holidays
– Company Conferences (All Expenses Paid)
– Paid Leaves after Regularization
– Team and Individual Incentives

Applicants MUST be based in the Philippines.

Job Types: Full-time, Permanent

Salary: Php20,000.00 – Php35,000.00 per month

Benefits:
Company events
Opportunities for promotion
Paid training
Promotion to permanent employee
Work from home

Schedule:
8 hour shift
Night shift
Holidays
Monday to Friday
Weekends

Supplemental pay types:
13th month salary
Bonus pay
Overtime pay

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Applicants MUST SUBMIT THEIR APPLICATION VIA THE LINK provided to be considered:
/careers/40?source=aWQ9MjI=

APPLY FOR THIS JOB:

Company: Bright Star Bookkeeping
Name: Russian Cuevas
Email:

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