About DebtHammer
DebtHammer is a dynamic technology startup located in the USA with founders who have experience working with international remote teams. It is on a mission to help millions of families escape the payday loan trap. Every year, 12 million people take out high-interest loans, and many end up in a cycle of endless debt. Our mission is to put an end to this and transform the personal finance industry.
Joining now is an excellent opportunity to play a key role in the growth story of DebtHammer and work alongside the Founder of the company. Our team is small now, but scaling fast!
We are looking to hire people to join our operations team who are eager to build long-term careers with us. So, if you are someone who is sales-oriented with a customer-first mindset and looking to take their customer service and sales skills to the next level by working on our remote operations team, please apply!
Overview
As a Consumer Sales Representative at DebtHammer, your mission is to drive revenue for the company.
Your primary responsibility will be engaging with potential customers who are actively seeking loan relief. We use three modes of communication to reach our customers: phone, text, and email. Once engaged, reps use open-ended questions and active listening to understand the needs of the customer and position DebtHammer as the best solution. It will be your responsibility to ensure that our customers have an amazing experience with DebtHammer and are able to see us as the go-to solution for this industry.
Currently, 100% of our customers are inbound. Meaning they searched online, found one of our websites, and indicated that they are looking for payday loan relief
Job Requirements
Experience for this role is necessary (we’re looking for at least 2-3 years of experience), however, the most meaningful qualifications are that you’re determined and can learn quickly, and have a flawless English (American) accent. This call will be 1 hour and talking about very personal topics so it is imperative you don’t have an accent.
Here are some good guidelines:
– You genuinely want to help people
– 2+ years of experience doing phone sales in a call center-esque environment
– You are adaptable to change
– You are empathetic and have a disposition that puts people at ease
– You are quick-witted on the phone when it comes to overcoming a customer’s objections
– You are enthusiastic and passionate
– You are data-driven when it comes to quotas and metrics
– You have a dedicated workspace, equipment, and a strong internet connection
– You have basic knowledge of working with Excel or Google Sheets (or are willing to learn)
– You have an English native-level accent and fluency
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