Sales Customer Service

About Us:

Join our dynamic team at Safety Gear Pro, a leading E-Commerce company known for its dedication to customer satisfaction and business growth. We specialize in providing top-notch safety gear to a diverse clientele. As part of our continued expansion, we are seeking an experienced Corporate Accounts Manager to oversee our portfolio company.

Job Overview:

As the Corporate Accounts Manager, you will play a pivotal role in managing our business-to-business (B2B) relationships, ensuring seamless order processing, providing exceptional customer service, and driving corporate account growth.

Responsibilities:

Manage end-to-end order processing for B2B clients, ensuring timely and accurate order fulfillment.
Deliver superior customer service through email and phone communications with business clients.
Handle day-to-day invoicing for current and past orders, ensuring financial transactions are executed efficiently.
Coordinate regular updates to our online store, including content management, email templates, and lead generation initiatives.
Educate and qualify potential customers about our corporate safety program through proactive outreach efforts.
Follow up on leads, facilitate order placements via phone and email, and nurture client relationships.
Proactively engage with potential clients in the sales funnel to drive business growth.
Demonstrate a quick learning curve and meticulous attention to detail in all tasks.

Requirements:

Minimum 3 years of managerial experience in a related field, with a proven track record of success.
Proficiency in MS Office applications (Word, Excel) and familiarity with online project management tools.
Exceptional organizational and problem-solving skills, with the ability to thrive in a fast-paced environment.
Outstanding written and verbal communication skills in North American English.
High level of accuracy and attention to detail in all aspects of work.
Availability to work during US business hours (9:00 AM – 5:30 PM) is essential.
Reliable high-speed internet connection and a quiet work environment free from distractions.
Fully equipped computer setup with a headset for remote work.

Benefits:

Competitive salary with performance-based bonuses awarded quarterly.
Opportunity for long-term growth and career advancement.
Collaborative work environment with a focus on innovation and continuous improvement.

Application Process:

To apply, please mention your favorite color to indicate that you’ve carefully read the job description. Applications without this information will not be considered.

We look forward to welcoming a dedicated and talented professional to our team!