Sales Development Representative

ABOUT US:
We are a professional development training company (franchises that are part of a globally recognized brand – Dale Carnegie Training.) Our business is structured in 3 distinct areas- Customized Corporate Solutions, Dale Carnegie Seminars, & Dale Carnegie Public Programs. Our Customized Corporate Solutions provide full solutions that will bring specific business results to a company or a department.

Three macro-trends are impacting organizations today: Leadership Development, Succession Planning, and Employee Engagement.

Dale Carnegie is dedicated to enhancing these areas through a culture shift led by your leadership.

WHAT WE’RE LOOKING FOR:
We are looking for a Sales Development Representative who will create a steady stream of qualified leads for the sales team, ultimately contributing to revenue growth for the organization. The role often serves as a stepping stone for individuals interested in pursuing careers in sales, as it provides valuable experience in lead generation and customer interaction.

DAY-TO-DAY RESPONSIBILITIES:
Lead Generation: SDRs are responsible for identifying and sourcing potential customers or leads. They often use various tools, databases, and research methods to identify individuals or companies that fit the ideal customer profile.

Outbound Prospecting: SDRs frequently engage in outbound prospecting activities, such as cold calling, email outreach, and social media messaging, to initiate contact with potential leads. They aim to pique the interest of these prospects and set up initial sales meetings or calls.

Qualification: SDRs are tasked with qualifying leads to ensure they meet specific criteria and have a genuine interest in the company’s products or services. This involves asking probing questions, assessing needs, and determining whether the lead is a good fit for further engagement.

Lead Nurturing: In cases where a lead is not immediately ready to make a purchase, SDRs may nurture these leads over time through drip email campaigns, follow-up calls, and providing relevant content. The goal is to keep the prospect engaged until they are ready to move further down the sales funnel.

Appointment Setting: SDRs often schedule appointments or demos with qualified leads for Account Executives or Sales Representatives. These appointments serve as opportunities for the sales team to engage with potential customers and close deals.

Database Management: Maintaining accurate and up-to-date records of leads and their interactions in the CRM (Customer Relationship Management) system is a critical part of the SDR role. This ensures that the sales team has access to the most current information when engaging with leads.

Market Research: SDRs may be responsible for staying informed about industry trends, competitors, and potential opportunities. This knowledge can help them tailor their outreach and messaging effectively.

Feedback Loop: SDRs often provide valuable feedback to marketing and sales teams based on their interactions with leads. They can offer insights into what messaging resonates with prospects and what adjustments may be needed in the sales process.

Metrics and Reporting: SDRs are typically held accountable for meeting specific key performance indicators (KPIs) such as the number of qualified leads generated, conversion rates, and the number of appointments set. They often provide regular reports on their activities and results.

Training and Development: Continuous learning and improvement are essential in the SDR role. Many organizations provide training and development opportunities to help SDRs refine their sales and communication skills.

MUST HAVES:
– 3-5 years of professional experience in Sales Lead Generation or Outbound Sales Prospecting
– Has experience doing: Market Analysis, Building Sales funnel, Nurturing Leads, Sales and Marketing Campaigns, Email Marketing campaigns
– Has experience using LinkedIn Sales Navigator and SalesForce
– Knowledgeable in Database Management
– Can work remotely (preferably based in the Philippines) 40 hours per week from 8:30 AM to 5:30 PM Pacific Standard Time
– Can commit to us full-time (no other engagements)

If you are perfect for this role, send your resume/CV/portfolio to Click to view. Looking forward to meeting a Lead Generation Superstar!