Company
Kathy Kuo Home is a luxury online home furnishings destination on a mission to help everyone #lovewhereyoulive. Kathy Kuo Home carries a highly curated collection of home furnishings while offering clients premium interior design services and easy-to-shop look books. Kathy Kuo Home believes that shopping for great design should be fun, easy, and inspiring, so it provides everything from design inspiration to flawless execution in one vertically integrated platform, allowing customers to create a space they will cherish for years to come.
Curated Collection and Ecommerce
Under the direction of celebrated designer Kathy Kuo, the company serves as the premier online boutique for luxury furniture, lighting, and home decor. The assortment is curated with a design-first approach that offers exclusive access to impeccably-crafted designer pieces from top manufacturers and artisans around the world.
Full Service Interior Design Studio
In addition to its aspirational collection, Kathy Kuo Home is also a full-service interior design studio with a robust menu of Design Services. Kathy Kuo Home’s roster of professional interior designers combine a high-touch, personalized approach with the latest in design technology to help customers with all of their design needs—from small updates and refreshes, to gut renovations and building entirely new homes.
Trade Business
Kathy Kuo Home is proud to offer a top-tier Trade business that provides the interior design and architecture communities with an inspiring selection of luxe homewares and furnishings at competitive trade prices. Additionally, Kathy Kuo Home provides its Trade customers with a dedicated concierge team to ensure a best-in-class customer service experience throughout the entire design process. Combining service, commerce, and technology, Kathy Kuo Home is the ultimate one-stop home and design destination.
Culture and Values
The Kathy Kuo Home team members are design-obsessed, entrepreneurial-minded, and empathy-oriented individuals that seek to create more impact and beauty in the world of interiors. As one of the fastest growing online companies in the home and garden space, it is a fantastic time to join Kathy Kuo Home’s fast-paced, nimble, and creative team.
Core Values
We Employ Design Thinking #DesignWins | Design is how one approaches everything. Employing design thinking is employing first principles thinking. This applies not only to product or space design, but how we design our day, our work processes, and our organization
We are Limitless Learners | We are curious by nature and aim to be 1% better every day by learning 1 new thing a day.
We Strive To Be Self-Aware | We are self-reflective and deeply curious about ourselves. We believe with a deep awareness of oneself, can one develop awareness for others.
We Play the Long Game | We have an infinite horizon for growth and lean into business decisions that have a long-lasting impact on brand growth
Core Principles
We have Deep Kindness and Respect for All | Our business model is supported by the relationships that we have with our customers, vendors, and shippers. We treat our team members, shippers, and vendors with the same spirit of kindness, willingness to collaborate, and respect for their needs.
We Lead with Empathy | When faced with hard choices, we lean into empathy and compassion first as our primary decision drivers. We proactively reach out to celebrate each other’s success and buoy those that need us.
We Require Feedback | Giving and receiving feedback promotes a culture of self-awareness, growth, and humility, the foundations of strong inter-department connection.
We are Humble and Hungry | We operate with a startup mentality, scrappy and intentional with how we use our human and financial resources no matter what scale of business we are in.
We Audit the Details – Design and Service | We deeply audit all details and have hyper-awareness of process, cause, and effect and how this relates to our design and service quality output.
We Keep Calm / Grace Under Fire | We solve problems by being self-aware, open-minded, and accepting of different ideas and opinions and strive to be calm, reflective, and not defensive.
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Kathy Kuo Home is seeking a highly motivated Sales Development Representative to join our sales team. As an SDR, you will play a pivotal role in identifying and qualifying leads, creating a robust pipeline, and contributing to the overall growth of the company. The ideal candidate possesses excellent communication skills, a strong work ethic, and a passion for is a home-based, client-facing role. This remote role is focused on connecting with and converting new inbound leads to our Trade program as well as reconnecting with inactive Trade accounts. You will be responsible for approving new applications and then connecting with newly approved accounts. The main focus of this role is to qualify and set appointments with new accounts for the trade specialist team. Large potential for growth in a stable, relaxed, creative environment.
Requirements:
*Fluent in written and spoken English. Comfortable communicating with clients via phone, email, and live chat
*Love of home décor and basic knowledge of furniture terms
*Ability to nurture sales outreach campaigns through consistent follow up via phone and email
*Excellent verbal and written communication skills, ability to craft sales emails and campaigns to efficiently connect with members of our trade program through phone, email, and live chat
*Comfortable with phone outreach to inbound leads.
*Accurately gather and record qualifying information about accounts through research and phone/email outreach
*Be courteous, professional and demonstrate an elevated style sensibility in design.
*Be extremely organized and able to work in a fast-paced, dynamic work environment juggling multiple tasks
*“Can do / roll up your sleeves” attitude
*Excellent team player while being able to still work independently without distraction
*Proficiency with Google Workspace
*Experience working with sales automation tools like yesware, , etc.
*Reliable internet connection and ability to work EST hours
This position includes but is not limited to:
Approving applications for our trade program, reaching out to designers with incomplete applications to gather required documents
Connecting with new members of our trade program and uncovering qualifying information about their account
Managing outreach campaigns to new and inactive accounts
Setting appointments with designers for our team of trade specialists
Excellent written and verbal communication skills
Qualifications:
*1-3+ years experience in a Sales Development role
*Fluent in written and spoken English
*Extremely detail oriented and organized
*Ability to seamlessly use phone, live chat, email and manage multiple clients at the same time
*Experience working with Salesforce and other sales automation tools (, yesware, etc.)
*Experience with Google Workspace (Gmail, Google Sheets)
*Must be able to work 9-6 pm EST, Monday – Friday
*Reliable internet connection and quiet place to work
Please reach out if you are ALL of the above, have a strong desire to grow in a fashion based furniture/ decor company, love all things stylish and chic, and most importantly, be an excellent peoples person that brings a proactive, entrepreneurial spirit to our team.
Kindly reply to this post by including LINKS to your resume, your DISC assessment results, and a short (1-2 min) video recording introducing yourself personally and professionally!
If you have not taken the DISC personality assessment yet, please use this link. /disc-landing-form/
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