Sales Manager

Job Title: Sales Manager

We are seeking a dedicated Sales Manager to manage and oversee our client interactions on Social Media. The ideal candidate will play a pivotal role in ensuring that conversations with potential clients are directed in the correct pipeline and that our team is adhering to our engagement guidelines. This role offers an opportunity to play a significant part in our organizational growth and to establish a strong footprint in the industry. As a Sales Manager, you are tasked with overseeing team members, ensuring timely responses, providing feedback, and being the key communication link between the team and the director.

Responsibilities:
• Oversee social media direct messages and comments to ensure they lead potential clients into the appropriate pipeline.
• Monitor team members to guarantee script adherence and timely responses.
• Provide actionable feedback to team members, ensuring they uphold company standards.
• Regularly update the director with important updates or necessary changes in approach.
• Collaborate with the team to continuously refine engagement scripts and communication techniques.
• Analyze response times, engagement rates, and other metrics to ensure optimal team performance.
• Stay updated on industry best practices and incorporate them into the team’s engagement strategy.
• Handle any escalations or complex issues that arise during client interactions.
• Ensure team members are equipped with the necessary tools and resources to succeed.
• Promote a culture of continuous learning and improvement within the team.

Qualifications:
• At least 3 years of experience in sales cold calling OR social media DMs
• Proven track record of managing or overseeing social media engagements.
• Demonstrable ability in sales with a history of achieving and exceeding sales targets.
• Past evidence of successful sales conversions and ability to provide data or examples of deals closed and leads converted.
• Strong command of the English language, both written and spoken.
• Ability to work graveyard shifts and adapt to varying client time zones.
• Demonstrable leadership qualities, with the capacity to provide constructive feedback.
• Solid understanding of sales principles and customer engagement tactics.
• Results-oriented mindset with a consistent history of achieving engagement and sales targets.
• Strong organizational skills with the ability to juggle multiple responsibilities.
• Detail-oriented, ensuring every client interaction is handled with the utmost care.

Join our dynamic team and be a part of a company that values proactive engagement, effective communication, and innovation.

We offer numerous opportunities for growth and development within the company.

Please submit your resume and a cover letter highlighting your relevant experience, achievements, and past records in sales management.

If you are a proactive, results-oriented individual with a passion for sales and client engagement, we encourage you to seize this remarkable opportunity.