Home » Account Acquisition » Sales/Office Specialist; a CSR Ninja

Sales/Office Specialist; a CSR Ninja

Date Posted —

Type of Work:
Full Time
Salary:
35000-50000
Hours per Week:
40

Job Description

Join The Glass Man Team!

The Glass Man is THE premier window washing and exterior building maintenance company in California, looking for individuals with the drive to maximize their earning potential. We are looking to hire a full time, permanent Sales/Office Specialist to help run the office. Our focus is to provide our staff with a challenging yet rewarding work experience, all while maintaining a fun atmosphere.

As a Glass Man Sales/Office specialist, your job will be to ask questions and build relationships as you help our new customers find the best service options to meet their unique needs. This position is perfect for someone who loves to set and hit goals, and who enjoys talking with people on the phone. Day-to-day you will investigate and ask questions and get all of the information we need to deliver an exceptional experience to everyone we engage with.

We are growing and looking for an A-player Sales/Office Specialist who can answer “YES!” to the following questions:

-Do you have enough energy to handle our fast paced growth?
-Do you exceed people’s expectations on a regular basis?
-Are you professional and results driven, yet lighthearted and fun?
-Do you play to win?

The Sales/Office Specialist position is a critical role. The purpose is to communicate, and in doing so, sell our services and deliver outstanding customer service while ensuring details are correctly tracked and monitored in our back end systems.

Duties (included but are not limited to):
-Create a positive working environment for co-workers
-Deliver exceptional customer service to our high-end clientele through email, text, and phone correspondence
-Respond to service requests and send quotes in a timely manner. Sell.
-Inside consultative selling to those potential clients that reach out to us.
-Scheduling customer appointments
-Researching and inputting data in a spreadsheet
-Daily updates to all required administrative tracking systems and CRM
-Offer feedback to improve current systems
-Daily use of our tech stack – Jobber, Company Cam, Slack, RingCentral, Google Suite, and more.

Non-negotiables:
-Working hours are from 8am-5pm Pacific Standard Time, Monday to Friday, 40 hours per week.
-A quiet environment to work in. Working from cafes is not allowed.
-A computer with two monitors or laptop with 2nd screen
-Headset with microphone
-Mouse and keyboard
-High speed internet connection (100mbps+)

We are based in Ventura, CA USA.

Do we have your attention?
If this all sounds amazing, it is!

IF YOU DO NOT MEET THE ABOVE NON-NEGOTIABLES, YOUR APPLICATION WILL BE DELETED

Fill out the application form: /to/ecmMdUSd

We Make Lives Better — so let’s start with yours!

Keyword is “Snowflakes”

APPLY FOR THIS JOB:

Company: The Glass Man
Name: Dan Glassman
Email:

Skills