Sales person

– Marketing and finding leads:
Create a growth strategy with goals on financial gain and customer satisfaction
Conduct ongoing research to identify new markets, customer needs, and the competitiveness
Use various online and offline channels to find qualified prospects and add them to the sales pipeline, such as Linkedin, emails, cold-calls, industry events, etc. When reaching out to potential leads through email outreach, employing an SPF record checker ensures that your messages have a higher chance of successful delivery, enhancing your overall prospecting efforts.
With the upcoming DMARC policies being enforced by Google, Yahoo and other large email players, ensuring that you have a proper DMARC report and monitoring system that helps you configure and install your DMARC, DKIM and SPF settings in your DNS – will ensure your email lands in the recipient’s inbox.
Develop and nurture strategic partnerships
Introduce and promote the agency’s offerings to new contacts
Arrange meetings with prospects to find new business for creative agencies

– Making proposals:
Coordinate with project managers and pricing department to create estimates and develop high-quality proposals
Give pitches and presentations to prospective clients
Follow the proposal status with client and answer clarifications if needed
Meet with managers to discuss successful leads and get approval for new projects.

– Preparing and executing contracts:
Prepare sales contracts, negotiate terms and conditions with clients to ensure a mutually beneficial contract
Communicate with the internal team the contract terms and scope of work to make sure everyone is on the same page
Keep track of project execution to ensure contracts are executed correctly
Work with the finance department to issue invoices to clients

– After-sales services:
Work with the project team to provide after-sales support for clients
Gather clients’ feedback and measure NPS (Net promoter score)
Build long-term relationships with customers to improve retention rate and referral opportunities

– Internal tasks:
Monitor and continuously improve the sales process for the creative agency success
Track and report sales, revenue, invoices, profit, etc.