ABOUT US: Smart Scapes LLC () is a leading provider of mechanically installed permeable pavers/ paver overlays for sustainable and environmentally conscious construction projects. With a strong commitment to quality and innovation, we work closely with clients to create cost-effective, eco-friendly, and visually appealing solutions. We are looking for a highly motivated and experienced Sales Representative to join our team.
We are seeking a motivated and experienced Sales Representative to join our team and sell our Concrete Paver Overlays for Driveways. The ideal candidate will have excellent English communication skills, at least 2 years of sales experience, and the ability to effectively engage with potential customers. As a Remote Sales Representative, you will be responsible for generating leads, nurturing client relationships, and driving sales of our paver overlay products and services.
Phone Setter: The probationary position will be as Phone Setter responsible for managing incoming and outgoing calls. The candidate’s proficiency in this area shall be assessed to determine readiness and capability to proceed to the rest of the responsibilities as Sales Representative. Here are the Phone Setter’s key responsibilities:
• Promptly and professionally answering incoming calls, directing them to the appropriate department or individual within the organization.
• Transferring calls to the relevant extension or department based on the caller’s needs.
• When necessary, taking detailed messages for employees who are unavailable and ensuring they receive them in a timely manner.
• Assisting callers by providing basic information about the organization, such as office hours, location, and services offered.
• Familiarity with the organization’s phone system and its features, such as transferring calls, placing calls on hold, and setting up conference calls.
• Keeping accurate records of incoming and outgoing calls, including the purpose of the call and any actions taken.
• Providing excellent customer service to callers by being courteous, patient, and helpful in addressing their inquiries or concerns.
• Resolving any issues or complaints that arise during phone calls or directing them to the appropriate department for further assistance.
• Handling multiple calls simultaneously and prioritizing them based on urgency.
• Adhering to company policies and procedures regarding phone etiquette, confidentiality, and data protection.
• Collaborating with other staff members to ensure efficient communication within the organization and with external parties.
• Being adaptable to changes in call volume or procedures and willing to assist in other administrative tasks as needed.
Sales Representative – Key Responsibilities:
Prospecting and Lead Generation:
• Utilize various channels such as cold calling, email outreach, social media, and networking to identify and engage potential clients.
• Communicate with potential customers to understand their needs and educate them about the benefits of our Concrete Paver Overlays.
• Able to answer the phone, call back potential clients and for requests that are not paver overlay, take customer information, get photos and transfer the call to the correct company individuals.
• Research and target specific markets and industries to expand our customer base.
Client Consultation and Relationship Building:
• Conduct virtual consultations with prospective clients to understand their needs and provide tailored solutions.
• Build and maintain strong relationships with clients by providing personalized service and addressing inquiries and concerns promptly.
Sales Presentations and Demonstrations:
• Prepare and deliver compelling presentations and product demonstrations to showcase the benefits and features of our paver overlay solutions.
• Effectively communicate pricing, promotions, and value propositions to secure sales agreements.
• Use company presentation materials to explain the process and advantages of the product.
• Utilize satellite mapping system to draw out the customer’s driveway and create accurate estimates. (There will be orientation/training on this)
• Create and send estimates to potential customers. . (There will be orientation/training on this)
• Coordinate and schedule final onsite meetings with a local representative for customer consultations.
Proposal Development and Negotiation:
• Collaborate with the sales team and management to develop customized proposals and quotes based on client requirements.
• Negotiate terms and conditions of sale, ensuring win-win outcomes for both the client and the company.
Pipeline Management and Reporting:
• Maintain accurate records of sales activities, including leads, opportunities, and closed deals, using CRM software.
• Monitor sales pipeline and provide regular progress reports to management, highlighting successes, challenges, and areas for improvement.
Qualifications:
• Excellent English communication skills, both verbal and written.
• Minimum of 2 years of sales experience, preferably in a similar industry.
• Strong customer service skills and ability to build rapport with potential customers.
• Proficiency in using technology, including satellite mapping systems and CRM software.
• Ability to work independently and meet sales targets.
HOW TO APPLY:
Interested candidates are invited to submit their resume, a cover letter detailing their relevant experience, and references here/this site. Please use “Sales Representative” in the subject line. Applications will be accepted until April 28, 2024..
At Smart Scapes LLC, we value diversity and are committed to creating an inclusive and supportive work environment. We encourage individuals from all backgrounds to apply for this position.
Join our dynamic team and contribute to our mission of sustainable construction practices with permeable pavers. Smart Scapes LLC is an equal opportunity employer
APPLY FOR THIS JOB:
Company: Kooshy Kids / Ms Fierce
Name: Kelly Williamson
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