Sales Support Assistant

About AlphaFund:
AlphaFund is a leading human capital management firm specializing in venture capital and private equity. We are committed to supporting innovative startups and fostering growth in diverse industries. Our team provides exceptional service to our clients and partners, ensuring their success and satisfaction.

Position Overview:
As a Sales Support Assistant, you will play a vital role in supporting our inside sales team and ensuring the smooth functioning of our sales operations. You will be responsible for providing administrative assistance, handling customer inquiries, coordinating sales activities, and maintaining accurate sales records. This is an excellent opportunity for individuals who are organized, detail-oriented, and customer-focused to thrive in a fast-paced and collaborative environment.

Key Responsibilities:

-Provide administrative support to the inside sales team, including data entry, filing, and organizing sales materials.
-Assist customers with inquiries, product information, pricing, and order processing in a timely and professional manner.
-Coordinate sales activities such as scheduling appointments, arranging product demonstrations, and following up with customers.
-Process sales orders, generate quotes, and ensure timely fulfillment of customer orders.
-Maintain accurate and up-to-date sales records, including customer data, leads, and sales activities.
-Prepare sales reports, analyze data, and identify trends and opportunities for improvement.
-Collaborate closely with the inside sales team, marketing, customer service, and other departments to achieve sales goals and deliver exceptional customer experiences.

Requirements:

-Proven experience in a similar role, preferably in sales support or customer service.
-Strong organizational skills with the ability to manage multiple tasks, prioritize work, and meet deadlines.
-Excellent communication skills, both verbal and written, with a customer-centric approach.
-Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and CRM systems.
-Attention to detail and accuracy in data entry, order processing, and documentation.
-Ability to work independently as well as part of a team in a fast-paced and dynamic environment.
-Positive attitude, proactive mindset, and willingness to learn and adapt to new challenges.

What We Offer:

A competitive salary with performance incentives.
Flexible working hours and the opportunity to work remotely.
Opportunities for professional growth and development within the company.
A supportive and dynamic team environment.

How to Apply:
Interested candidates are invited to submit resume along with a 1–3-minute video (loom or similar) introducing yourself and why you’re a good fit for the organization to be considered. Please include “Sales Support Assistant” in the subject line of your email or application.

We look forward to reviewing your application and potentially welcoming you to our team!