Sales Support Associate

Do you thrive in a fast-paced environment and enjoy supporting a winning team? Are you detail-oriented and have a passion for exceptional customer service? If so, then Amplomedia wants you!

Amplomedia (Click to view) is a leading B2B digital marketing agency that helps businesses achieve their marketing goals through innovative and data-driven strategies. We are a growing company with a strong company culture and a commitment to employee development.

The Role:
***Our office hours are 10:30 pm to 7 am Philippine time. Only apply if you are okay working this night shift.***
We are seeking a highly motivated and organized Sales Support Associate to join our dynamic remote team. In this role, you will play a vital role in supporting our sales team and ensuring a smooth and efficient sales process. You will be responsible for a variety of tasks, including:
– Processing customer inquiries and orders: You will be the first point of contact for many of our customers. You will handle inquiries via phone and email, process orders accurately and efficiently, and ensure customer satisfaction.
– Providing administrative support to the sales team: You will assist the sales team with various administrative tasks, such as scheduling appointments, preparing quotes, proposals, and contracts, preparing sales presentations, and maintaining customer databases.
– Data entry and reporting: You will be responsible for accurate data entry into our CRM system and generate reports to track sales activity and performance.
– Product knowledge: You will gain a strong understanding of Amplomedia’s digital marketing services and be able to answer basic customer questions.
– Staying organized and on top of deadlines: You will be able to manage multiple tasks simultaneously and meet deadlines in a fast-paced environment.

The Ideal Candidate:
– Minimum 1 year of experience in a sales support role or similar customer service experience.
– Excellent communication and interpersonal skills, both written and verbal.
– Strong organizational skills and the ability to prioritize tasks effectively.
– Proficient in Google Workspaces (Docs, Sheets, Slides, Drive).
– A positive attitude, a willingness to learn, and a team player mentality.
– Familiarity with B2B marketing a plus.

What We Offer:
– Competitive salary
– Opportunity to work in a fast-paced and dynamic environment.
– Be part of a growing and successful remote team.
– Gain valuable experience in the digital marketing industry.
– Continuous learning and development opportunities.

Ready to Join Our Team?
We are looking for a self-motivated and results-oriented individual to join our growing team. If you are excited by the opportunity to play a key role in the success of Amplomedia, we encourage you to apply!

Please Note:
– ***Our office hours are 10:30 pm to 7 am Philippine time. Only apply if you are okay working this night shift.***
– Only shortlisted candidates will be contacted.
– Amplomedia is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.