Sales & Support Executive

Sales Support Executive (Working Remote in Philippines)
Responsibilities:
· Interact with clients via phone, email, and in-person to address inquiries, resolve issues, and provide product/service information.
· Conduct telemarketing calls to promote product with clear product knowledge and seek out new sales opportunities through cold calling, networking and facilitate the expansion of the company’s client database.
· Main contact person between client, vendor, supplies and company and coordinate information accordingly to ensure successful outcome of transactions, contracts and proposals.
· Attend to customer enquiries & follow up, coordinate orders, lead time with operations team, processing quotation, sales order & filing
· Fetch Sales enquiries, discuss clients’ needs and propose concepts, products & solutions
· Responsible for managing vendor relationships, ensuring timely delivery of goods and services, resolving any issue that may arise, negotiating contracts and agreements.
· Handle customer complaints and escalate complex issues to the appropriate department.
· Maintain good relationship with customers, clients, vendors & supplies
· Maintain a high level of professionalism and positive attitude in all customer interactions and ensure customer satisfaction by delivering prompt and courteous service.
· Manage ex-stock list and record incoming, outgoing stocks, support sales team in matching, reserving and updating of stock status
· Ensure stock inventory list is accurate and up-to-date at all times
· Support sales team with processing quotation, sales order & filing, coordinate orders and lead time with operations team
· Perform general office duties such as answering phones, scheduling appointments, and managing correspondence.
· Assist with the preparation of documents, presentations, and reports and maintain accurate records and files both electronically
· Assist with basic accounting tasks such as invoicing, billing, and expense tracking.
· Input and update customer information in the database.
· Maintain organized and up-to-date records of customer interactions and transactions.
· Generate reports and analyze data as needed to support business operations.
· Be familiar with product offerings and market trends
· Ensure correct billing information with accounts receivable and provide support in recovering outstanding bills
· Any other ad-hoc duties required

Company Overview
Achieve a promising career with OSG by joining our journey to become Singapore’s leading supplier of containers and modular space solutions! Get acquainted with clients from a wide range of industries, government and MNCs! Accepted candidates can look forward to a friendly, respectful and rewarding working environment. Join our family now!
Our company is one of the leading suppliers of cabin containers in Singapore that provide portable, affordable and flexible space solutions. We strive to deliver reliable products and warm service to our customers from many different industries including Building & Construction, Manufacturing, Maritime and Services. As we expand, we will continue to bring out the best in our people and seek better working experience & environment.
We believe in building for all a:
1) Progressive working environment
2) Friendly & respectful culture
3) Rewarding & enriching experience
Our core values are being Optimal, Smart & Genuine.