Sales Support – Promotional Product Specialist

iPromo is looking for a Sales Support Representative to work in our Enterprise Division.
We are proud to announce iPromo has been listed on the Inc.5000 Fastest Growing Companies list for the last 3 years, 2021-2023. As well as our industries 2022 ASI Top 50 Best Places to Work list.
Why work here? Our people. Our leadership team and staff have worked hard to build a great culture. We believe in our team members and their growth, knowledge, experiences, and the balance it takes to be a rock star at work and at home. We believe in strengthening our communities and giving back. We believe in value-based leadership and living them day to day.
Full time, long term, remote work for the right candidate.
If you have the experience for this position and share the same beliefs, we would love to talk to you.
Essential Duties & Responsibilities:
Project management in support of your sales team
Source out items and create presentations for proposals
Create quotes
Ensure accuracy of order
Take payment and finalize the Quote into Job, SO then PO.
Place orders with vendors
Communicate with Sales Reps to ensure any errors get fixes and the Sales Rep is aware of the orders whereabouts at any time.
Communicate with the Customer
Get proof approval
Provide order updates
Communicate possible issues and provide possible resolutions
Always keep the customer informed
Communicate with the Vendor
Collect PI’s and compare pricing
Check the proof before sending it to the customer for accuracy (prevent back and forth)
Make sure the order is moving the right direction
Create follow ups
Keep the vendor accountable
Communicate with Accounting for seamless order and payment.
Preferred:
3 years of experience in Sales Support in a Promotional Product
Experience with Microsoft 365 applications
Knowledge of Salesforce, CRM and ERP systems
Own equipment and wired internet with backup
Highly communicative. Excellent spoken and written english.
Can work and available during CST.