Sales Support Specialist

Job Title: Affiliate Management Support Specialist

About Us: We are a leading company in the direct response marketing space, specializing in supplements and health products. As a Diamond Vendor on Clickbank, Digistore, and Buygoods, we pride ourselves on our innovative marketing strategies and strong affiliate partnerships. We are seeking a dedicated and detail-oriented Affiliate Management Support Specialist to join our dynamic team and help support our affiliate management efforts.

Job Description:
Role Overview: The Affiliate Management Support Specialist will play a crucial role in maintaining and enhancing our affiliate relationships, ensuring smooth communication, and supporting administrative tasks. This role is essential in helping our full-time Affiliate Manager focus on high-level strategies while ensuring all operational aspects are meticulously managed.

Key Responsibilities:
1. Relationship Building:
– Assist in nurturing and building relationships with affiliates when the Affiliate Manager is occupied.
– Proactively engage with affiliates to ensure they feel valued and supported.
– Act as a reliable point of contact for affiliates, addressing their needs and concerns promptly.

2. Email Management:
– Respond to affiliate email requests with personalized and thoughtful replies.
– Ensure all communications are timely, accurate, and aligned with our company’s voice and standards.
– Track and manage email correspondence to maintain comprehensive records.

3. Administrative Support:
– Handle various administrative tasks to support the affiliate management team.
– Organize and maintain affiliate records and documentation.
– Assist in preparing reports and presentations as needed.

4. Quality Assurance:
– Conduct QA checks to ensure all communications, campaigns, and processes are accurate and error-free.
– Identify and address any discrepancies or issues promptly.
– Develop checklists and standard operating procedures to enhance accuracy.

5. Process and Systems Management:
– Develop and implement efficient processes and systems to streamline affiliate management tasks.
– Continuously improve workflow to enhance productivity and accuracy.
– Maintain and update process documentation regularly.

Qualifications:
– Previous experience in affiliate marketing, customer service, or administrative support is preferred.
– Excellent written and verbal communication skills.
– Strong attention to detail and organizational skills.
– Ability to manage multiple tasks and priorities effectively.
– A proactive and problem-solving mindset.
-Ability to work independently and as part of a team.
-Strong analytical skills and the ability to interpret data to drive decisions.
– Enthusiasm for continuous learning and professional development.

Benefits:
– Flexible remote work arrangements.
– Opportunity to work with a leading company in the direct response marketing industry.
– Collaborative and supportive work environment.
– Room for growth and professional development.
– Access to industry-leading tools and resources.

Why Join Us:
– Be part of a forward-thinking and innovative company.
– Collaborate with a team of passionate and experienced professionals.
– Make a significant impact on our affiliate marketing efforts and overall business success.
– Enjoy a flexible and inclusive work culture that values diversity and creativity.

This will be a full time position but there will be a trial period to see if you are a good fit within the organization.

Here are the websites you should look at before applying:

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How to Apply:
Please submit your resume with the subject line: “AM it’s me!” and a cover letter explaining why you are the perfect fit for this role to Click to view. We look forward to hearing from you!