Sales Support Virtual Assistant

Please Apply via this Form here: Click to view/Qbdi3rXfbgaKZ2Ax6

Job Overview:
We are seeking a detail-oriented and proactive Sales Support Virtual Assistant to join our team. The ideal candidate will provide essential support to our sales team by managing administrative tasks, handling customer inquiries, and maintaining accurate sales records. This remote position requires excellent organizational skills, strong communication abilities, and a passion for supporting sales operations. If you are looking for a dynamic role in a fast-paced environment, we encourage you to apply.

Responsibilities:

Administrative Support:
-Assist the sales team with daily administrative tasks such as scheduling appointments, managing calendars, and preparing sales documents.
-Coordinate and organize sales meetings, including preparing agendas and taking meeting minutes.

Customer Communication:
-Handle customer inquiries via email, phone, and chat, providing timely and accurate information.
-Follow up with customers to ensure satisfaction and address any concerns or questions.

Sales Documentation:
-Maintain and update sales records, customer databases, and CRM systems.
-Prepare and send out sales proposals, quotes, and contracts.

Order Processing:
-Assist in processing orders, ensuring accuracy and timely delivery.
-Monitor order status and provide updates to customers and the sales team.

Reporting and Analytics:
-Generate sales reports and dashboards to track key performance metrics.
-Assist in analyzing sales data to identify trends and opportunities for improvement.

Lead Management:
-Manage and qualify inbound leads, assigning them to the appropriate sales representatives.
-Assist with lead generation activities and maintain a pipeline of potential customers.

Marketing Support:
-Coordinate with the marketing team to execute campaigns and promotions.
-Assist in creating marketing materials, such as brochures, flyers, and email newsletters.

Sales Training and Support:
-Provide support and training to new sales team members on tools and processes.
-Assist in the development of sales training materials and resources.

Follow-up and Customer Retention:
-Conduct follow-up calls and emails to nurture leads and maintain customer relationships.
-Implement customer retention strategies to enhance customer loyalty and repeat business.

Special Projects:
-Assist with special projects and initiatives as needed to support the sales team and business growth.

Requirements:
-Proven experience as a sales support assistant, virtual assistant, or in a similar role.
-Excellent communication skills, both written and verbal.
-Strong organizational and time management abilities, with a keen attention to detail.
-Proficiency in using CRM software and sales tools (e.g., Salesforce, HubSpot).
-Familiarity with office software such as Microsoft Office (Word, Excel, PowerPoint) and Google Workspace.
-Ability to multitask and prioritize tasks in a fast-paced environment.
-Customer-focused with strong problem-solving skills.
-Ability to work independently and as part of a remote team.
-High level of integrity and professionalism.
-Reliable internet connection and access to necessary technology for remote work.

Benefits:
-Flexible work schedule with the opportunity to work from home.
-Competitive hourly rate or salary based on experience.
-Opportunities for professional development and career growth.
-Supportive and collaborative team environment.
-Work-life balance with the ability to set your own schedule and manage your workload effectively.

Please Apply via this Form here: Click to view/Qbdi3rXfbgaKZ2Ax6