SALESFORCE ADMIN

JOB DESCRIPTION:
Salesforce Admin will be responsible for managing and optimizing our Salesforce CRM, ensuring it supports our business processes and objectives. This role requires a proactive individual with strong technical skills, excellent communication abilities, and a deep understanding of Salesforce best practices.

RESPONSIBILITIES:
Salesforce Administration:
*Perform day-to-day administration, configuration, and maintenance of our Salesforce CRM.
*Manage user accounts, profiles, roles, and permission sets.
*Handle data imports, updates, and database cleanup tasks.
*Customize Salesforce to meet business needs, creating custom objects, fields, formulas, validation rules, workflows, and approval processes.
*Develop and maintain reports and dashboards to provide actionable insights to stakeholders.
*Continuously assess and optimize Salesforce processes to enhance user experience and system efficiency.
*Implement new Salesforce features and updates to keep the system current and leverage new functionalities.

User Support and Training:
*Provide support and troubleshooting assistance to Salesforce users.
*Conducts training sessions and creates training materials to ensure users are proficient with Salesforce.

Data Management:
*Maintain data integrity and security within Salesforce.
*Perform regular data audits and backups to ensure data accuracy and availability.

Integration Management:
*Manage Salesforce integrations with other business systems and applications.
*Collaborate with IT and other departments to ensure seamless data flow and system interoperability.

Project Management:
*Lead or participate in Salesforce-related projects, including requirement gathering, solution design, testing, and deployment.
*Coordinate with stakeholders to ensure project objectives are met on time and within budget.

Compliance and Best Practices:
*Ensure Salesforce usage complies with company policies and industry regulations.
*Stay up-to-date with Salesforce’s best practices, tools, and industry trends.

QUALIFICATIONS:
*Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field.
*Salesforce Administrator certification (Salesforce Certified Administrator)
*Advanced certifications (e.g., Salesforce *Certified Advanced Administrator, Platform App Builder)
*Proven experience as a Salesforce Administrator or in a similar role.
*Strong understanding of the Salesforce platform, including Sales Cloud, Service Cloud, and Marketing Cloud.
*Proficiency in Salesforce customization and configuration.
*Excellent problem-solving skills and attention to detail.
*Strong communication and interpersonal skills.
*Ability to manage multiple tasks and priorities in a fast-paced environment.
*Experience with data management and reporting tools.
*Familiarity with Salesforce integration tools and APIs is a plus.

PREFERRED SKILLS:
*Experience with Salesforce Lightning Experience.
*Knowledge of Apex, Visualforce, and other Salesforce development tools.
*Understanding of Agile project management methodologies.
*Experience in a specific industry relevant to the company’s business.

Please include in the subject line the position you’re applying for (Subj: SALESFORCE ADMIN – [NAME])
Applicants must be in the Metro Manila area or nearby cities. Portfolios/sample works are also needed.
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