How to apply: Send your resume to
Salesforce Business Analyst
Jumping into this role means you’re essential in ensuring our Salesforce projects meet and exceed client expectations. You’re the bridge between our technical teams and clients, translating business needs into actionable Salesforce solutions. It’s not just about gathering requirements; it’s about making sure everything aligns seamlessly.
As an Salesforce Business Analyst, you will provide excellence by:
* Engage and Satisfy Clients: Directly interact with clients to gather requirements and understand their needs, ensuring high satisfaction.
* Apply Salesforce Expertise: Use your knowledge to translate business needs into Salesforce solutions, ensuring successful project delivery.
* Facilitate Communication: Act as the primary point of contact between clients and the technical team, ensuring clear and effective communication.
* Manage Requirements: Oversee the collection, documentation, and analysis of business requirements, ensuring they are accurately translated into functional and technical specifications.
* Drive Project Success: Collaborate with the project manager and technical team to ensure projects stay on track and meet client expectations.
* Support Pre-Sales Activities: Assist in the development of proposals, SOWs, and presentations, providing expert input to secure client agreements.
* Ensure Documentation: Maintain detailed and organized documentation of requirements, solutions, and project progress.
Requirements
Do you have what it takes to be our Salesforce Business Analyst?
Consider yourself highly qualified if you have:
* 5+ years of experience as a Salesforce Business Analyst or similar role.
* 2+ years of Mid-Market or Enterprise delivery or project experience.
* Strong experience with Salesforce platforms, including Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud.
* Demonstrated ability to understand business processes and translate them into Salesforce solutions.
* Extremely strong written and verbal communication skills, executive level presence and experience in working in a client advisory role.
* Strong problem-solving skills and a proactive approach to identifying and addressing issues.
* Must be presently residing in the Philippines
Personal Attributes:
* You solve problems before they grow: You’re great at spotting issues early and fixing them, using what you know about Salesforce.
* Always learning: You love picking up new skills and staying in the know, especially about Salesforce and tech trends.
* Clear talker and listener: You can explain tech stuff simply, and you’re all ears when others talk, making sure everyone’s on the same page.
* Roll with the changes: When plans switch up, you adjust and keep moving forward without missing a beat.
* Teamwork champ: You’re all about working with others, sharing ideas, and helping your teammates out.
* Thinking ahead: You’ve got a knack for planning and seeing the bigger picture, making sure what we’re doing now sets us up for success later.
* Driven to build: You’re not just doing tasks; you want to create solutions that really make a difference.
* Organized: You keep things tidy and on track, making sure we hit our deadlines and goals.
* Motivating: You lead by example, encouraging the team to do their best work and always looking for ways to do things better.
* Client-first mindset: You make sure our work is exactly what the client needs and aims to go beyond what they expect.
Expected Work Hours and Timezone
This is a full-time, permanent work-from-home opportunity. You are expected to work 40 hours weekly, 8 am – 5 pm EST (US Time)
How to apply: Send your resume to
APPLY FOR THIS JOB:
Company: Offshore Launch
Name: Princess
Email: