Salesforce & Client Success Specialist

We are an American Company looking for hard working Salesforce & Client Success Specialist! This is a full-time position with great potential for advancement to the right person.

Hours: Monday – Friday, 8am-5pm US MST/PST, 40 hours a week.
Pay: $950-$1050 USD per month + 13th month pay

Role Overview:
This role involves data management, scheduling coordination, and active participation in client engagement through various digital platforms. The ideal candidate will embody a friendly and welcoming demeanor.

Key Responsibilities:

Data Management and Technical Proficiency:
-Handle data cleanup and input in Salesforce, ensuring data quality for the sales and marketing team activities. Includes updating contact information for title, email, and company changes.
-Conduct website research on new accounts and update their account data with critical information required.
-Conduct LinkedIn research to support sales initiatives.
-Update and validate information in Salesforce, managing email campaigns and LinkedIn outreach.
-Proficient with Salesforce. Familiarity with Slack, G-Suite, and Zoom.

Administrative and Organizational Skills:
-Support a maximum of 5 video meetings per day, averaging 1-2 daily.
-Demonstrate high organizational skills and self-starting capabilities.
-Collaborate with the sales team via Slack to manage the flow of information.

Sales and Client Engagement:
-Manage inbound sales inquiries and demo forms, qualifying leads to match with the appropriate sales representative.
-Conduct discovery video calls, using a script and form to gather essential information.
-Coordinate and schedule meetings, ensuring a smooth sales process.
-Using our Salesforce and Outreach, create outbound email sequences for campaigns to book meetings for Account Executives for upcoming conferences and travel.
-Using LinkedIn and other solutions to engage with clients on platforms to book upcoming meetings for Account Executives

Qualifications:
-Technical proficiency in Salesforce.
-Strong communication skills and a professional presence for daily video interactions.
-Ability to work independently, be proactive, and take initiative.
-Excellent time management skills, attention to detail and adaptability.
-Proficient in English (both written and spoken).
-At least 2 years of experience working full-time in a virtual role.
-Must be available to work US MST/PST hours.
-***We require background checks for all positions, you MUST be willing to complete this background check.***

Technical Requirements:
-Stable internet connection with backup power.
-Functional webcam and headset for daily video calls.
-Professional background for daily video interactions.

Benefits:
-13th month pay
-Career advancement opportunities.
-Supportive and positive work environment.
-Daily check-In with multiple points of contact
-Paid Vacation, Holiday & Sick Time (after probation period)

For your application to be considered please email your resume to Click to view. It is important that you write ‘Salesforce & Client Success Specialist’ in the email subject line. If you miss this part, we will not read your email and you will be disqualified immediately.