Scheduler

Job Description

Title: Scheduler
Reports to: Director of Operations

SCHEDULE:
Full-Time (40 hours/week)
12:30AM PST to 8AM PST (3PM to 11?PM PHT)
Third Shift Hour
Must be willing to work on weekends

EMPLOYMENT TYPE: Multi-year Contract (no contract end date/auto-renewal)
A rapidly growing healthcare management group seeks a Scheduler who will be scheduling providers at multiple sites.
This is an exciting opportunity for someone who has experience in handling scheduling tasks with a thousand moving parts. The candidate will have the ability to work in an environment that requires problem solving; serve clients remotely; and thrives in an environment that requires continuous process improvement to adapt to client and organizational needs.
The ideal candidate must be positive, customer service oriented, reliable and completely trustworthy to work independently. The Company is looking for a candidate who is a long-term fit.
The successful candidate will perform detailed and mission critical work as well as be responsible for consistently providing exceptional customer service to the medical group.

RESPONSIBILITIES:
Maintain centralized physician scheduling program and database
Handle any call outs and be prepared to seek coverage
Keep track of monthly schedule request submissions
Interact and communicate with providers regarding schedules, schedule requests, scheduling policies, shift coverages, etc.
Prepare reports of monthly requests when needed
Be available to make phone calls after hours and on weekends (PST)
Assist with special projects and any other scheduling tasks as assigned

QUALIFICATIONS/SKILLS:
College degree
Healthcare experience preferred but not required
Proficient in Microsoft Word, Excel, and Outlook
Ability to communicate (both written and verbal) effectively with hospital administrators, providers, and other customers
Possesses a keen eye for detail, accuracy, and consistency as well as excellent organizational, follow-up and puzzle solving skills
Strong customer service focus and flexibility to handle changing demands
Ability to think critically and apply judgment when executing scheduling processes
Capacity for high productivity with repetitive work
Self-motivated, strong work ethic and team player
Ability to work in fast-paced, high pressure and highly dynamic environment as well as multi-task and prioritize assignments