Scheduler/Appointment Setter

We are looking for a scheduler who has experience with outbound scheduling and appointment setting. This position requires critical thinking and excellent customer service skills via phone and email. This is an intermediate-advanced position requiring the ability to create schedules based upon various client locations and availability requiring the scheduler to create schedules that maximize productivity, minimize travel, and provide excellent customer service.

The ideal candidate would be someone who has experience scheduling appointments for outbound and online appointments. Experience in scheduling Telehealth, home healthcare visits or similar is preferred.

Additionally, if you have a college degree in areas of accounting, healthcare, pharmacy, or similar, then we want you to apply.

You must be proficient in writing and speaking English, and familiar with MS Teams, Outlook, Google Maps, and Excel. The more tech savvy you are, that is a plus in this position.

Our ideal candidate has a minimum of 2 years working as a scheduler/appointment setter in Telehealth, healthcare, home health, or other healthcare environments where there are complex scenarios that require quick thinking for accurate scheduling.

* You must have excellent customer service skills.
* Ability to speak and write English clearly and professionally.
* Very detail oriented
* Positive attitude
* Solution provider
* Not afraid to ask questions
* Tech savvy
* Must be able to work during the hours between 8am-6pm USA Pacific Time zone. M-F.
* Must have competency in using Outlook, Excel, Microsoft Teams.
* Fast and reliable internet and a computer that is less than 3 years old.

Please answer the following questions to be considered.
1. What type of scheduling have you performed? Provide details.
2. What was the most complex scheduling you have performed and why?
2. List the types of software you are competent using.
3. Confirm you can work USA PST time.
4. Define excellent customer service?
5. Provide your pay expectations.

MUST send a resume/CV and answer the above questions. We won’t review your interest in this position without answering the above questions or sending your resume/CV. Also, if you have a voice recording and provide your resume AND answer the above questions, we will prioritize reviewing your interest in this position.

Please submit your CV/resume and answer the questions to: Click to view

Thank you.