SDR / Inbox Manager

NOTE: If you do not follow the application instructions, your application will be ignored!

I am looking for an SDR or Inbox Manager. This is very similar to email support, except it has some sales components. You will be responding to incoming emails. These emails will be from leads we have contacted for B2B services. You will be qualifying/disqualifying the leads, communicating with them, and then scheduling sales appointments with the qualified leads.

Your Main Responsibilities:
*Oversee multiple client inboxes (Gmail inboxes)
*Respond & communicate with leads
*Follow up with leads
*Keep track of leads with a simple CRM
*Schedule meetings for our clients (through Calendly)
*Keep up-to-date reports on the incoming emails

The Ideal Candidate:
>Superb English written skills
>Follows instructions exactly
>Can learn from both SOPs and 1-on-1s.
>Comfortable with frequent communication with the team
>Must be trainable, and takes direction well
>Some experience in virtual customer service, chat/email support, etc
>Some experience in sales, business development, lead generation, etc

We will communicate through Slack and Zoom. You must have access to a microphone and camera for the duration of your shift.

Our Company:
Our company is called Arol Capital (Click to view). Our business could be referred to as Email Marketers’, ‘Cold Email’, or ‘Lead Generation’.

We work with other businesses to get them sales calls/meetings. We do this by sending emails on our client’s behalf, and then handling the responses from those emails. We have several clients, each with their own email inboxes. Every inbox will receive replies from leads we have contacted, and your main role will be to communicate with the leads that have replied.

We are a small company looking to expand, with just 2 members right now, and we are headquartered in Edmonton, AB, Canada.

Basically:
>We send out emails to leads
>Some of those leads respond to us
>You communicate with those leads and try to book them into sales meetings with our clients

Hours:
7am – 3pm Mountain Time (MST)
Monday-Friday. 4-8 hours a day
20 minimum, 40 maximum a week. The amount depends on your availability and hourly rate.
We prefer to hire someone Full-time (40 hours).

Time Zone:
We run on Mountain Time (MT), which is 14 hours behind Manila Time.

For example, if it is 1pm Thursday in Mountain time, it is 3am Friday in Manila time.

This is important because you must be available 7am and 3pm Mountain time. So, you must be available between 9pm and 5am Manila time.

If you are not available during those hours, do not apply for this job! No exceptions.

Pay:
TBD, this will depend on your level of skill and other people that apply to the job. Minimum $4.00 USD /hour. If you have experience in email support, customer service, or SDR/BDR experience, this rate could be higher.

Pay will be calculated by Hubstaff’s time-tracking system. Note: this system also takes screenshots of the employee’s desktop every 10 minutes. This is to prevent employees from working for multiple businesses at once.

To Apply For This Job:
(Follow these instructions exactly. They are set up to weed out candidates that do not follow instructions. If you do not follow them your message will be ignored.)

1 – Change the subject line to “black cat”

2 – At the top of your message write 4-5 sentences on why you would like this position, and why you are a good fit. Do not write more than that.

3 – Under your 4-5 sentences put the answers to the following questions, and include the numbers to make it easy for me to read.

1) What days and times (in Mountain time) are you available?
2) What is your experience with chat/email support?
3) What is your experience as an SDR/in sales/in business development/with lead generation
4) Are you comfortable with using time-tracking software (we use Hubstaff)?
5) Have you worked with very small companies (1-4 people) before?
6) Do you have any experience working with a ‘Cold Email’ or ‘Lead Generation’ business? If so explain.

If you follow these instructions I will get back to you soon!

Thank you,
-Travis