Secretary/Dispatcher

We are seeking a highly organized, detail-oriented, and efficient Secretary/Dispatcher to join our team at Oahu Electrical Services. The ideal candidate will provide administrative support to our electrical subcontracting company, helping us manage various tasks such as scheduling appointments, responding to client inquiries, invoicing, handling project documentation, and providing exceptional customer service. If you are a self-motivated, reliable individual with excellent communication skills and a strong work ethic, we encourage you to apply.

Responsibilities:

1.) Manage and maintain the company’s calendar, schedule appointments, meetings, and conference calls, ensuring efficient time management.
2.) Respond to client inquiries via email, phone, and other communication channels, providing accurate information and ensuring a high level of customer satisfaction.
3.) Assist in the preparation and submission of project proposals, quotes, and other documentation, ensuring all materials are accurate, well-organized, and adhere to company standards.
4.) Coordinate with field technicians and subcontractors, providing them with relevant project information and ensuring timely completion of assigned tasks.
5.) Maintain and update company records, including client information, project files, and invoicing data, ensuring the accuracy and confidentiality of all records.
6.) Assist in the management of social media accounts, creating engaging content and monitoring engagement to increase brand visibility.
7.) Perform basic bookkeeping tasks, such as tracking expenses, preparing invoices, and following up on overdue payments.
Conduct research on industry trends, competitors, and potential clients, providing valuable insights to the team.
8.) Support the development and implementation of marketing initiatives, such as email campaigns, newsletters, and promotional materials.
9.) Perform other administrative tasks and ad-hoc projects as required.

Requirements:
1.) A high school diploma or equivalent.
2.) Experience in an administrative, customer service, or virtual assistant role, preferably within the construction or electrical industry.
3.) Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides).
4.) Excellent written and verbal communication skills, with a strong focus on customer service.
5.) Exceptional organizational skills, with the ability to prioritize and manage multiple tasks simultaneously.
6.) Strong attention to detail, with a commitment to accuracy and quality in all work.
7.) Experience with project management software is a plus.
8.) Familiarity with basic bookkeeping principles and accounting software, such as QuickBooks, is an asset.
9.) Ability to work independently, adapt to changing priorities, and meet tight deadlines.
10.) A reliable internet connection and a quiet, dedicated workspace for remote work.
11.) Must have a high-level of English since a large portion of the job is speaking to our clients.
12.) Must be able to work

To apply for this position, please submit your resume and a cover letter detailing your relevant experience and explaining why you would be a strong fit for our team.

Also, please submit a picture of a blue chess piece with your application for verification. Any applications that do not include this picture will be rejected.