Background:
US military veterans are eligible to submit medical claims to the Department of Veterans Affairs (VA) for disabilities that were caused by their time in-service. Unfortunately, the process to submit a medical claim is confusing and time-consuming. Because of the effort to submit a claim, veterans either choose not to file for disability or are not properly awarded the right amount. Statistics show that approximately 80% of all veterans who receive disability from the VA are underrated.
Vet Claim Solutions (VCS) has been in business for over 5 years and have experienced consistent growth over that time. The company is positioning itself to expand it’s business to the next level. To get there we are looking for adding STRONG Virtual Assistants (VAs) that are “Go-Getters” and want to grow with a business. Many of our VAs have been with the company for over 3+ years which shows we are a great company to work for.
VCS goal is to help as many veterans as possible receive the highest VA disability rating possible. To accomplish this goal the company assigns a Claims Coach to work closely with the veteran client in developing a strong claim that has a greater chance of getting awarded at its proper amount. The VA will work closely with the Claims Coach to perform his/her tasks.
Job Description:
The successful candidate will function as a virtual assistant (VA) to the Claims Coach to process disability claims for military veterans who are clients of the company. The VA will support the coach in all aspects of the claim process as directed. Primary duties will be administrative tasks. The VA must be able to perform tasks independently and complete assignments at high quality with minimal supervision from the coach. The VA should be tech-savvy and comfortable using Google products, Microsoft Office, and Adobe Acrobat. At times new software may be introduced and the VA will need to become proficient in it. The VA is expected to work the assigned hours unless arrangements are made ahead of time to adjust.
Responsibilities:
• Manage coaches Gmail by annotating urgent messages and organizing messages into their designated subfolders
• Manage clients contact database
• Organize coach’s contact list and online calendar
• Respond to customer emails, texts, and calls as directed
• Send out a variety of templated emails to clients as needed
• Organizing the medical records to make sure that they are properly formatted and organized in an easy-to-follow structure
• Organizing the clients online personal folder
• As needed draft personal statements on behalf of the clients to be used in the medical claim
• Monitor company communication on Slack
• Create invoices for clients who obtain rating increase
• Prepare documentation needing to be faxed to Department of Veterans Affairs for clients as needed
• Conduct research on claims as directed by the coach
• Assist veteran in drafting blogs and other social media content
• Create online training material as needed
• Receive calls from clients as needed (reserved for later)
Requirements:
• Bachelor’s degree or higher
• With or without experience and Fresh Graduates are welcome to apply
• Computer and stable Internet access
• Viber and Skype Access
• High-level proficiency in English both verbally and written
• Excellent time management skills
• Excellent Organizational Skills
• High experience with current online technology
To Apply: First, please notify us by message here on your interest in the role. Second, please complete the questionnaire located here /gpqF5
APPLY FOR THIS JOB:
Company: Miraco Nutripharm
Name: Allen Magtibay
Email: