Seeking Full-Time Listing Coordinator for Top Producing Multifamily Real Estate Team

Who are we?:
At the Wang Multifamily Group, it is our purpose to foster change through uplifting and building the multifamily community. We do so with a strong team who are dedicated to our mission of making multifamily real estate accessible and understandable to all. The continued growth of our team means more opportunities to serve exceptional individuals and continue towards our vision to be the company of choice for all things multifamily.

Who are we looking for?
The Listing Coordinator is an individual who is detail-oriented, draws energy from working with people, and proactive. They have a strong sense of urgency, but not at the expense of quality and details. They demonstrate on a daily basis the knowledge, attitudes, skills, and habits of a high achiever who is committed to putting clients first, doing the right thing, and seeking win-win agreements. The Listing Coordinator must be adaptable to change and be solutions-oriented. They will be a part of the entire listing signed to contract process, ensuring the pre-marketing process is smooth and a property is launched efficiently and effectively, with little or no hassle to clients and third parties. This individual must be proactive, organized, and provide exceptional customer service with outstanding communication skills as they will be both client-facing and overseeing the Field Coordinator on the team.

What will you do?
These are the standards a well-above-average performer will maintain or exceed:
-Provide exceptional customer service throughout the entire listing to launch to contract process (pre-marketing process)
-Implement strategies to create a seamless customer experience throughout a transaction
-Create a seamless transition once we’re in contract with the Transaction Coordinator
-Manage and oversee the Field Coordinator

Essential duties and responsibilities:
-Act as liaison between real estate agents, clients, vendors, escrow companies, and mortgage brokers during the process of a real estate sale and effectively manage all tasks that are involved in launching a property and getting it into contract
-Coordinate all work to be done at a property with vendors, schedule inspections, photography, etc.
-Communicate with tenants for inspections and walkthroughs, relaying any crucial information to Field Coordinator
-Gather and maintain all due diligence items needed from a property owner prior to launch
-Draft key inspection findings summary for clients
-Draft, fill out, and hold meeting with client for all seller disclosures
-Coordinate with all team members to ensure all marketing materials are finalized and approved by client prior to the launch
-Post property information on MLS
-Send weekly activity summaries to clients while property is on market
-Stay on top of timelines and follow up with individuals as needed to ensure all deadlines are met and property is launched on time
-Communicate regularly with the client to send them reminders, check-ins, and let them know what to expect in each step
-Establish relationships with all third parties including lenders, inspectors, appraisers, and all agents in order to ensure a smooth process and share relevant information
-Know the status of all transactions at any given time for all questions that arise throughout the transaction process
-Stay in good communication with the agent if any issues arise that they need to handle or negotiate
-Ensure a smooth transition process to the Transaction Coordinator when a property gets into contract
-Ensure all deadlines are met and executed properly and efficiently
-Maintain checklist for knowing status of properties at all times

Communications/Interactions
Operations Team – daily / weekly
Transaction Coordinator – daily
Third Parties – daily
Lead Agent – daily
Clients – daily

Management responsibilities:
-Oversee and help manage Field Coordinator

Knowledge/Skills:
-Detail-oriented
-Excellent at building rapport
-People-oriented
-Strong written and verbal communication skills
-Good organizational skills
-Learning-based
-Proactive
-Willing to learn scripts and dialogues
-High school graduate

Compensation
$5/hour