20-Second Job Description:
Do you enjoy managing projects and seeing tasks be completed from start to finish? The Onboarding Specialist for ClickCallSell is responsible for assisting clients in launching their website. Project management is the primary skill required for this position.
ClickCallSell is a digital marketing company for home service businesses. The Onboarding Specialist is the first point of contact and first impression of our brand. They must be detail oriented, organized, and patient. The first impression of our company will be the result of the clients success with the Onboarding Specialist.
Do you Enjoy?
– Working closely with US based small business owners?
– Assigning and managing projects to clients and internal teams?
– Automation and making your job easier and more efficient?
– Working on multiple projects at the same time? (Up to 15)
– Learning new things? We will train on all aspects of this position with the exception of project management. You must be -comfortable managing and leading projects.
Important: In order to be considered, answer the question below.
1. Share your favorite food? (send your answer and resume to )
Roles & Responsibilities:
Client Website Launch:
– Daily review and status update of all onboarding client accounts
– Responsible for guiding clients through the onboarding process
– Schedule and run onboarding support calls
– Create new project environments and invite clients to board.
– Assign team members to projects (Design, Content, Account Managers)
– Keep up with onboarding progress and launch deadlines
Automation:
– Work with the Admin team to maintain and improve automation
Website Migration:
– Create WordPress environments for new clients on development URLs.
– Package and backup completed websites
– Migrate Completed Websites
Measurables:
– Setup development environment () within 1 business day
– Obtain client information within 3 business days
– Full website launch in 10 business days (design & content)
– Customer satisfaction score of > 85%
We are a fun, high-functioning team working together to advance the lives of our clients and ourselves. Only apply if you are confident in your abilities and are looking for a career that is equally challenging and rewarding.
We’re looking forward to meeting you!
Cheers,
J Columna
Office Manager
APPLY FOR THIS JOB:
Company: Sales Kiwi
Name: Michael Grigery
Email: