Senior Data Analyst @ https://crisp.co/ (US – Remote)

Highlights:

– $2000 – paid once monthly (1st of month following previous month)
– Working Hours: 8:55am EST – 5pm EST (or longer – whatever it takes to get the work done)
– Dress Code: Business professional dress required daily, groomed and professional hair.
– English Proficiency: Impeccable, native sounding spoken and written English is required for this role.

Position Details and Requirements:

We are seeking an experienced Senior Data Analyst to review individual, departmental, and company-wide performance, as well as identify/track trends, and develop/maintain company-wide reporting who has historically worked for top firms such as Accenture, Cognizant, PwC, McKinsey, Deloitte, EY, and the like. Former BPOs (business process optimization experts) may also be successful in this role. You have the technical chops of a data analyst and quality assurance professional but the guidance and leadership experience of a manager.

You must have experience creating reporting with Sales Force (CRM), ClickUp (project management), Zapier (connectivity tool), Google Sheets, Greenhouse (applicant tracking system), CVent (event management), Bizzabo, HubSpot, and ChurnZero – or similar platforms that do the same thing.

The ideal candidate will have worked with firms beyond $50M in revenue.

You must be able to assimilate current business processes, relate them to the attributes being measured, and create/provide accurate and easy-to-understand reporting along with trend analysis and insight into the operation and performance of the departments.

This position is ideal for a seasoned Senior Data Analyst with a background in structuring large sets of data, data modeling, and creating meaningful, concise reports for the Leadership Team.

Key Responsibilities Include:

– Design and create strategies for measuring departmental productivity based on both daily activities and final results/outcomes
– Create and produce daily, weekly, monthly, quarterly, and YTD analysis that is published with the Managers, Directors, and CEO’s office.
– Create departmental dashboards, capturing trends and performance of each employee, as well as insights to the “why” and proposed solutions for improvement
– Find performance and process gaps and areas for improvement
– Communicate with on-site and offshore teams as necessary to identify parameters and requirement gather on a regular basis for new reporting requests
– Record all issues that hamper productivity and work with the appropriate department head to overcome constraints
– Showcase trends to ensure that it is used to coach other members of the departments
– Ensure compliance, quality, consistency, and delivery timeliness of reports, dashboards, and intelligence
– Collect and analyze performance data and charts against defined parameters
– Utilize reporting tools and dashboards to increase productivity

Your Qualifications:

– Bachelor’s degree in Data Science or like field and actual, practical experience in data analysis and reporting
– Six Sigma or similar (preferred)
– 5+ years of hands-on experience in creating dynamic, complex reports and relaying content of said reports to leadership and CEO, and making recommendations about departmental improvement
– Experience in working with at least $50M+ of volume, 200 users, and 1000 accounts
Technical Experience:
– Statistics and probability
– Data visualization
– Cloud, VM, and Security (AWS or similar)
– API usage
Coding Language Experience:
– Python, R, Javascript, SQL, Scala
Tech Stack Experience:
– Sales Force (CRM)
– ClickUp (project management)
– Google Sheets
– Greenhouse (applicant tracking system)
– CVent (event management)
– Rippling (HR management)
– Gong (AI-powered call analyzing)
– Bizzabo
– HubSpot
– ChurnZero
– Zapier
– Zoom
– Calendly
– Invoiced
– Slack
– Personality traits: energetic, attention to detail, punctual, honesty, and integrity
– Impeccable proficiency in English (spoken and written)

Why You Should Work Here:

– You will become part of an incredibly crafted and unified company culture with an attentive CEO and teammates who are truly dedicated to success.
– You will work with people from all departments who are happy to help and teach as you work towards growth.
– You will experience working for a company that is truly leading the industry and constantly innovating. Complacency is not part of our vocabulary.
– You will be in an environment that is always ready to tackle a new initiative and put creative ideas into action.
– You will grow personally and professionally. Every measure is taken to ensure our team members thrive. Our Continuing Crisp – Education (CCE) program encourages and rewards classes, certifications, book clubs, and trainings.

We’re all about working hard and staying humble. In the spirit of humble bragging, here are some of our awards and accolades:

– Crisp Founder and CEO Michael Mogill named EY Entrepreneur Of The Year® 2023
– Named to Inc. 5000 List of Fastest-Growing Private Companies 6 years in a row (2022, 2021, 2020, 2019, 2018, 2017)
– Atlanta’s fastest-growing companies 8 years in a row (2023, 2022, 2021, 2020, 2019, 2018, 2017, 2016)
– Recognized as Atlanta’s Best Places to Work
– Creators and annual hosts of the Crisp Game Changers Summit, the largest and most ambitious law firm growth conference on Earth
– Published the legal industry’s best-selling marketing book
– Host of the most listened-to podcast in the legal industry
– Featured in Forbes, The Wall Street Journal, TechCrunch, Yahoo, and The Huffington Post

If you’re looking for a job that’s boring and easy, you won’t find that here. We put 110% into everything we do. Greatness is achieved through hard work, discipline, and sacrifice, and we’re determined to be great. We’re not crazy; we just believe in what we do.