Location: Remote (Philippines) // Salary Depends on Experience // Minimum 5 years experience // Fluency with English (text and voice) required // IMMEDIATE HIRE // Work from Home //
Company Overview:
Join a dynamic and growing company based in Chicago that specializes in providing top-notch resume and career consulting services. We pride ourselves on delivering outstanding customer experiences and turning potential leads into loyal clients.
Position Overview:
We are seeking a highly motivated Sales and Service Specialist to handle inbound inquiries from potential clients. Your primary role will be to convert these inquiries into clients through exceptional customer service, primarily via email and texting, with some phone calls required. This is a sales-to-service position focused on selling our resume and career consulting services.
Key Responsibilities:
Respond to inbound inquiries from potential clients via email, text, and phone calls.
Provide exceptional customer service to convert leads into clients.
Utilize CRM tools like to manage and track client interactions.
Conduct consultations with potential clients to understand their needs and offer suitable services.
Collaborate with a small, dedicated team to ensure seamless service delivery.
Maintain accurate records of client interactions and sales processes.
Requirements:
Native or fluent command of both written and spoken English.
Strong sales and customer service skills.
Ability to work independently and manage time effectively.
Experience with remote work and using tools such as , Zoom, Google Meet, Gmail, and calendar systems.
Must have a computer, internet access, and a cell phone.
Availability to work afternoon hours (12 p.m. to 6 p.m. CST, which is 1 a.m. to 7 a.m. Hong Kong Time) and some weekends.
Preferred Qualifications:
Previous experience in sales and customer service roles.
Familiarity with resume and career consulting services.
What We Offer:
Competitive compensation package.
Flexible remote work environment.
Opportunity to be part of a small, collaborative team.
Professional development and growth opportunities.
We look forward to hearing from you!
This job description is tailored to attract talented individuals in the Philippines with the skills and experience needed to excel in a sales and service role for a small, client-focused company in Chicago.
APPLY FOR THIS JOB:
Company: Easy A
Name: Dacia Deridder
Email: