Shopify Specialist

Walmart/Shopify Specialist
Position Title: Walmart/Shopify Specialist
Location: Remote
Job Type: Full-Time
Reports To: E-commerce Manager
Job Summary:
The Walmart/Shopify Specialist is responsible for managing and optimizing our product listings on Walmart and Shopify, ensuring smooth dropshipping operations, and maximizing sales through effective e-commerce strategies. This role involves strategic planning, detailed analytics, and daily management of Walmart Seller Center and Shopify. Paid training is provided to help you excel in this role.
Key Responsibilities:
Product Listing Management:
Create, optimize, and maintain product listings on Walmart and Shopify, including titles, descriptions, images, and keywords.
Ensure all product listings comply with Walmart and Shopify policies and best practices.
Monitor and improve product ranking and visibility through SEO and keyword optimization.
Inventory and Order Management:
Track and manage inventory levels to prevent stockouts and overstock situations.
Coordinate with suppliers and the supply chain team to ensure timely restocking for dropshipping.
Handle order processing and fulfillment to ensure prompt delivery through Walmart and Shopify platforms.
Performance Monitoring and Reporting:
Analyze sales data and key performance indicators (KPIs) to identify trends and opportunities for growth on both Walmart and Shopify.
Generate regular reports on sales performance, inventory status, and marketing campaign results.
Use Walmart and Shopify analytics tools to track performance and make data-driven decisions.
Advertising and Promotions:
Develop and manage advertising campaigns (PPC) on Walmart and Shopify to drive traffic and sales.
Plan and execute promotional strategies, including special deals, discounts, Walmart Sponsored Products, and Shopify promotions.
Monitor ad performance and adjust strategies to maximize ROI.
Customer Service and Feedback:
Respond promptly to customer inquiries and resolve issues to maintain high customer satisfaction on Walmart and Shopify.
Manage and mitigate negative feedback and reviews, and implement strategies to improve overall ratings.
Encourage positive reviews and ratings through follow-up and engagement.
Compliance and Risk Management:
Ensure compliance with Walmart and Shopify policies and guidelines to avoid account suspension or penalties.
Stay updated on changes in Walmart and Shopify policies and implement necessary adjustments.
Monitor and report on competitor activities and industry trends.
Dropshipping Management:
Manage relationships with dropshipping suppliers to ensure product quality and timely fulfillment.
Implement and maintain an efficient dropshipping process on Shopify.
Resolve any dropshipping-related issues promptly to maintain customer satisfaction.
Collaboration and Communication:
Provide insights and recommendations to management based on Walmart and Shopify performance and trends.
Participate in regular team meetings and contribute to strategy discussions.
Qualifications:
Proven experience as a Walmart Specialist, Shopify Specialist, or in a similar e-commerce role.
In-depth knowledge of Walmart Seller Center, Shopify, and dropshipping operations.
Strong analytical skills and proficiency in using Walmart and Shopify analytics tools.
Experience with Walmart PPC, Shopify advertising, and other e-commerce advertising platforms.
Excellent written and verbal communication skills.
Ability to multitask and manage time effectively in a fast-paced environment.
Strong attention to detail and organizational skills.
Preferred Skills:
Experience with other e-commerce platforms such as Amazon, eBay, etc.
Familiarity with inventory management software and tools.
Knowledge of graphic design tools for creating product images and enhanced content.
Understanding of supply chain and logistics management.