Short-Term Rental Coordinator with Expert Computer Skills and Xero Proficiency

Our company ‘Your Stay Solutions Ltd’ is a short stay accommodation business. We are a corporate housing/Airbnb Management company that has 20 properties In Southampton and Exeter UK.

We are looking for a detail-oriented and tech-savvy Virtual Assistant to support our short-stay accommodation business. This remote role is perfect for someone who combines expert computer skills with experience in the hospitality and property management sector, particularly in managing short-term rentals, and who is proficient in bookkeeping and financial management using Xero.

Key Responsibilities:
Manage bookings, inquiries, and guest communications efficiently using various online platforms.
Handle scheduling of cleaning and maintenance services for multiple properties.
Organise digital files, reservations, and client information with high accuracy.
Assist with financial tasks such as invoicing, payment processing, budget tracking, maintaining financial records and bookkeeping using Xero.
Create and update listings on short-stay platforms, ensuring all information is current and attractive.
Marketing and website skills.
Supporting Company directors, with ad hoc projects and administrative tasks.

Requirements:
Proven experience as a Virtual Assistant or similar role, with specific experience managing short-stay or vacation rental properties.
Expertise in navigating multiple operating systems, with advanced skills in Microsoft Office Suite, Google Workspace, and property management software such as Airbnb, VRBO, or Click to view.
Demonstrated bookkeeping skills and proficiency with Xero.
Strong organisational skills with the ability to manage multiple tasks and calendars efficiently.
Excellent communication skills and fluency in written and spoken English; additional languages are a plus.
Ability to respond promptly to guest inquiries/emergencies and resolve issues swiftly to ensure guest satisfaction.
Experience working as an Airbnb ambassador an advantage.
Must be able to work on the weekends.

Ideal candidates will be proactive, highly organised, and capable of handling the day-to-day operations of short-term rental properties remotely. If you have a passion for hospitality, finance, and technology, and are looking for a flexible, engaging role, apply to join us in driving our business forward!
Pay Rate – Monthly, depending on experience and skill set

Interested applicants, please send the following to:
Click to view

1. Resume in PDF format with one valid government ID attached.
2. Internet speed test. Result dated May 3rd 2024, and onwards.
3. No less than TWO Professional Work References with name, your relationship with them, their email address, and their mobile number.
4. Photo of your home office with your computer and all backups clearly visible.
5. 1 Minute Introductory Video

Incomplete responses shall not be entertained. Applications not sent to the email :
Click to view will also be rejected*

Good Luck and we look forward to hearing from you!

Thank you very much for your time.
Tessa Thompson